Schönes Haus in Lubbock mit möblierter Terrasse und Grill

Thank you for the kind words - we're so glad you loved your stay! It means a lot to know check-in, cleanliness, communication, location, and accuracy all lived up to your expectations.

We're so glad the house worked out well for your group! It's wonderful to hear the privacy of separate beds and baths, the well-equipped kitchen, and the covered private yard next to the park all added up to a wonderful stay. Thank you for sharing such thoughtful feedback.

Hi Diana, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-Our local management representative received your call expressing disappointment in the level of kitchen outfitting and other amenities. We recognize the importance of thoroughly addressing each concern, and we would like to share some insights into the matter.-The home was meticulously stocked based on Airbnb recommendations, and the kitchen has been personally utilized for cooking on numerous occasions with the belief that it is adequately equipped. Nevertheless, we understand that individual preferences can vary, and we regret any inconveniences you may have experienced. In our ongoing commitment to providing an exceptional and personalized experience for our guests, we would be sincerely grateful for any specific details you could share regarding aspects in the kitchen that you found to be lacking.-We take great care to furnish our accommodations with essential amenities, including body wash, shampoo, conditioner, and hand wash soap in each bathroom. In the event that our guests feel anything is lacking or if there are specific preferences, we wholeheartedly encourage them to communicate with us-Regrettably, there was an oversight by our cleaning staff, resulting in a full outdoor trash can during your stay. We informed you that our cleaning staff would promptly address the issue. While you did not report the dishwasher as a concern, we later identified the need for repair, and it was promptly addressed post your visit. We were unaware of the wasp nest until you brought it to our attention, and we have since taken immediate action to remove it. Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.