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2/10 – Ungenügend
Antoinett S.
2. Juni 2024
Roach Infestation!!!
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My family and I just stayed at this property and it was a horrible and traumatic experience. When we first arrived, the place seemed adequately cleaned but we soon learned that was not true. The first night of our arrival, over 20 roaches began to run out from under the fridge. We contacted the property management company and they sent someone with a can of bug spray the next day. That afternoon, another roach ran inside the stovetop under the knobs. They sent someone to spray stronger chemicals the next day and then we spotted a roach upstairs. To my horror, when I finally arrived back home, I found a dead roach in my shoe!!! In addition, the master bathroom toilet had visible black grime inside, the pool was dirty and spiders kept falling in it because the screen was covered in spider webs. Also, the ice maker was broken for the duration of stay and it obviously needed cleaning. The owner refunded a small amount of what we paid but this was not sufficient to account for the trauma we experienced on what should’ve been a vacation. I highly recommend avoiding this property unless you enjoy roaches.
