Ruhiges Elizabethville Haus mit Feuerstelle + Aussicht

Thank you for the kind words! We're so glad your family found the farmhouse comfortable and enjoyed those views as much as we do.

Hi Latanja, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We are glad you chose our home and we apologize for any inconvenience you experienced during your stay. We can confirm you stayed at the home for two nights. On the third day, there was a storm that caused bugs to come into the home, we did have a professional come out and treat the home so this would not affect any future guests. We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!

Hi Chanda, we’re sorry to hear your stay didn’t meet expectations and appreciate your feedback. After reviewing your comments, we followed up with the homeowner, who shared the following:-All exterior locks were tested and found to be in proper working order, suggesting there may have been a user-related issue during your stay.-The stair balisters were noted to be loose, and a new handrail is being installed to ensure guest safety and comfort.-The cleaning team unfortunately missed the inside of the freezer and oven. This has been addressed with the team to help prevent future oversights.At Evolve, we take guest concerns seriously and aim to provide a fair and thoughtful resolution in every case. We believe a refund toward the cleaning fee was a reasonable effort to address the issues noted.Thank you for taking the time to leave your review!