Charmantes Refugium mit Terrasse ~ 6 km von Casco Bay!

Thank you for such a wonderful review! We're so glad the house felt like a peaceful retreat, with all those sitting areas to enjoy the outdoors and the deer and turkeys stopping by. It means a lot that the trash and recycling questions were easy to sort out and that communication was helpful along the way. We're delighted to hear you're already planning to return next year and look forward to hosting many more relaxing stays like this one.

Hi Sarah, we're glad you enjoyed your stay overall! The homeowner wanted to share the following: "Thank you! We have looked into purchasing a portable A/C unit for those few days when the temperature is exceptionally high. Unfortunately, the first day of your visit was one of those days. It is rare that A/C is needed with the ocean breeze that keeps things cool. As you noted, it's even a bit chilly at night. We are glad you enjoyed your stay."

Hi Janis, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We're glad to hear you enjoyed your overall stay but would like to take a moment to address your concerns. - We only provide guests with 1 bath towel per guest during their stay and are encouraged to bring any additional towels/facecloths they may need during their stay. In addition, we do provide a washing machine for our guest's use. - We take our listing accuracy seriously and note on the listing, "not suitable for children (high deck)," but we're sorry if you missed that information when making your reservation. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Hi there, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -The home is always professionally cleaned before each check-in, and the owner confirmed that they inspected it before your arrival and didn't see any cleanliness issues with the glasses, unfortunately, it is well water and may cause lime deposits on it. Our professional cleaning team is responsible for ensuring a clean kitchen for all guests -As is standard for vacation rentals, we provide a starter supply of paper essentials for guests’ convenience along with dish towels. We appreciate the feedback and suggestion for dishcloths to accommodate our future guests -We apologize that the check-out instructions for the trash were not straightforward. While we provide that information in the listing we will endeavor to review it and see how we can clarify the instructions so this issue does not recur for future travelers -We have taken steps to update our listing to remove "Steps to Casco Bay" for our listing to be accurately advertised -We provide plenty of details in the listing description about the property being well water and mindful of conservation of water usage -We apologize for the water issues you were having during your stay. However, we discovered if multiple people are using the shower at the same time the pressure will be low. We replaced the heads with handheld showerheads to accommodate our future guests The owner works hard to provide an ideal stay for all guests, and we look forward to this home hosting many happy travelers!