Kiefern-Hütte im Rangeley Lake Resort - gemeinsames Ufer am Rangeley Lake

Hello Madeline! I want to start by saying how sorry we are that you had issues at the Pine Cabin at Rangeley Lake Resort rental property. These are all things we feel we could have quickly solved for you if we had known there were issues (and we would have brought a coffee pot, plenty more trash bags, towels, and detergent). We want every experience to be the best for our guests and you ran into lots of issues during your stay and we apologize about that! We have an outstanding maintenance crew, after hours maintenance man, and an after hours emergency number operator to make sure our renters have everything they need and are satisfied. One of our maintenance men went over to the property to check on the issues you mentioned. He did find that burner not working, but it ended up just being because the burner was not plugged into the stove top all of the way. Sometimes those get dislodged when the housekeepers clean, but he got it plugged in all of the way, and it works as designed now. He did look at the light as well, and did say that the actual plug for the end of the lamp on the wall had been cut off. The wire was not live when he tested it, but he did say he had to purchase a new end for it. We have contacted the housekeeping team and reminded them to let us know if there is anything in the house that needs attention like that. We are SO sorry that was missed. We pride ourselves on customer service and want to ensure you have a stress-free, safe, and seamless vacation. We hope you return to Rangeley and rewrite your experience with a positive one. Thank you and again, we are so sorry again about the issues you experienced. -M+F Staff :)

Hi Nadia, Thank you so much for this review. We hope to see you again in the future! M&F Rentals :)