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8/10 – Gut
Yvonne P.
22. Apr. 2024
Great rental, angry property manager
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented this home for our adult children and grandchildren to stay in. The house was perfect for what we needed! It was well appointed and conveniently located 7 minutes from our home. One suggestion would be better lighting in the family room. Our options were harsh can lights with no dimmer switch or one table lamp that was insufficient for the space but,again, just a suggestion. Really the only disappointment was the way we were treated by Wes, the property manager. Not sure if he just had a bad experience with rowdy college kids or if it’s just his overall demeanor, but he was just a very condescending and sarcastic person by nature. My 30 year old son was driving in from LA with his friend and golden retriever with the intention of leaving the dog with my husband and me at our house. All he did was contact Wes the day of his arrival just to confirm that the dog couldn’t stay at the rental. Wes said no, the owner is allergic and has a strict no pets policy. No problem - he drove straight to our house to drop her off. The next day my 38 year old daughter answered the door to find Wes there unannounced, supposedly to see if everything was okay but she said he was trying to walk in and she stopped him but he was trying to look past her, clearly looking for a dog. Not appropriate! Eventually we all started referring to him as Angry Guy. When we couldn’t find the code to turn on the hot tub we all jokingly argued over who would contact him. There are more incidents too long to get into but the owner should know we were not a bunch of crazy party people (in fact, we didn’t even drink). Just a family of nice kids, oarents and grandparents looking for a place to gather that had plenty to do for the kids. By the way, they loved the pool! Would rent it again, but Wes might need to take a chill pill and get a little sensitivity training.
