Champions Gate Spacious Family Villa w/ Great Outdoors

By booking this reservation, you agree to the additional policies, terms, and conditions below.

GENERAL RULES:

Must be 21 Years of Age to rent this property. Please do not inquire if you are not at least 21 at the time of booking. Our insurance company mandates that the main guest on the reservation be at least 21 years of age or older. We will decline/cancel any reservation that does not meet these criteria.

The property shall not be used by more than the number of adults and children listed in your reservation. Maximum Occupancy. The number of people present at the Property may not exceed the maximum posted occupancy.

This property does not allow pets. This includes emotional support animals. Only registered Service Animals will be allowed and only when documentation is provided that the pet is registered with the guest's home state. Special allergic preventive treatment may be needed after check out.

PARTIES:

The neighborhood enforces a strict no-parties/noise violation policy for all its residents. This includes all Airbnb guests as well. If you throw a party, trash the space, damage the unit, disrespect the property, or have a gathering with extra guests that are not reported in your initial booking, you are breaking the rules and will be fined the security deposit.

QUIET HOURS:

The resort has a 10 pm quiet time and we ask our guests to adhere to this policy. Please keep noise after 10 pm down to a minimum. Non-compliance of this policy could lead to immediate termination of the rental agreement with no refund provided.

Absolutely no parties allowed, no loud noise and no extra people sleeping other than those agreed before booking.

PARKING

The resort only allows Cars and may not allow Boats, RVs, Motorcycles, or trailers to be parked or stored on the resort property at any time. If they find guests to have a Boat, RV, motorcycle, or Trailer they will tow it at the cost of the owner of the vehicle or trailer. Parking rules are set by the Resort HOA, it is out of our control.

Guests must follow the resort parking rules. It's the guest's responsibility to check the parking rule with the resort parking authority. The host is not responsible for the vehicle being towed because of a parking violation. No refund or reimbursement for these incidents.

TOWELS & LINENS

Please be respectful of bed sheets and towels (normal wear & tear is expected). Makeup/foundation, face medications/creams, and tanning products will stain and/or bleach linens/towels. Unsalvageable linens/bath towels will incur a fee of $25/each. PLEASE DO NOT USE TOWELS PROVIDED IN THE UNIT FOR OTHER USE OUTSIDE OF THE APARTMENT.

Towels, sheets, pillows, and blankets are not meant for outside use. Furnishings of the Premises are subject to change without notice. Furniture, bedding, utensils, or any other property supplied with the Premises must not be taken out or transferred from one property or another. Loss of these items, as well as damage to the property or furnishings in excess of normal wear, will be charged to the Guest. Moving of furnishing inside, outside, or in the game room of the Premises is strictly forbidden.

SMOKING

This unit is a Non-Smoking Unit. We allow smoking in the outside areas, such as the patios but guests are required to use a proper ashtray and not bowls, cups, or any other utensil from the property's kitchen. Anyone found to have smoked or vaped in the unit or left cigarette butts or ashes on outside areas will be charged a minimum $500 fee.

Smoking is not permitted in any Nova Vacation LLC property. If there is any tobacco smell in the cabin after your departure, you will be charged a cleaning fee. Oil lamps and incense are not permitted due to the long-lasting odor. If these policies are violated, there will be a charge for excessive cleaning.

EARLY CHECK-IN / LATE CHECK OUT

Early check-in or late check-out may be available; additional charges may apply. If you do not vacate by check-out time (or late check-out time as agreed by Nova Vacation Home), you authorize us to charge a late departure fee of up to one night's rental and we may remove all Occupants and their personal property from the Property.

Criminal Activity Prohibited.

Criminal Activity Prohibited. Use of the Property for any criminal activity is prohibited and may result in fines, prosecution, and/or your immediate removal from the Property. This prohibition extends to the use of the Property's Internet service, if any, for criminal activity, including but not limited to unlawful downloads of copyrighted material, including movies, music, software, or other material. We may cooperate with any investigation of alleged criminal activity that occurred at the Property during your stay.

You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to Nova Vacation from police, neighbors, or neighborhood or homeowner associations.

Maintenance or Housekeeping Issues

Property Conditions. The Property is provided as is, and we are not responsible for the interoperability or unavailability of any amenities. You agree to contact Nova Vacation using the contact information provided in your confirmation email, as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition. You further agree to give Nova Vacation a reasonable amount of time to respond to your report and to cooperate with Nova Vacation's efforts to address the concern or provide a remedy. We will take reasonable and appropriate steps to remedy any reported problem as soon as practicable. We may enter the Property at your invitation to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that we reasonably deem an emergency that threatens persons or property. You acknowledge that if the Property has access to amenities that are shared with other properties, such as a shared pool, hot tub, parking lot, or fitness center, the availability and condition of those amenities is outside Nova Vacation Home's control.

ISSUES AND REFUNDS

The host will not compensate or refund for any issues not reported within 8 hours after check-in.. Guests must also allow host and/or repairman access to the property to remedy any issue after the host has been notified. Guests must also allow entrance for regular maintenance. If a guest stays after the issue is remedied or addressed, there will be no further remuneration or refund.

FORGOTTEN ITEMS
We are more than happy to mail back forgotten items. There will be a fee to cover the cost of picking up and mailing the item. Please note that we are not responsible for the things that are being left on the property though rest assured that we will help to ship it back once found.

DELIVERY

Please make sure to have the package delivered within your stay.

SWIMMING POOL/SPA AND POOL HEATING

The owner and management do not accept responsibility in the event of injury or death caused as a result of the use of the pool. All children must be supervised at all times. Diving, horseplay, or running around the pool area is prohibited. Caution must be taken around wet areas. The owner cannot guarantee the water temperature in either the swimming pool or spa. The actual water temperature will vary with the ambient temperature, time of use, and prevailing weather conditions. In the unlikely event of any pool heating equipment failure, guests shall report to the Property Manager. The owner and Management will do everything in their power to rectify any problems as quickly as possible.

OPTIONAL SERVICE

Pack N Play: only includes Full Crib if the Crib is not available please feel free to rent it to our local vendor which will be provided once you request.
BBQ Grill Should be requested 1 week prior to the arrival If you were not able to request please feel free to Order it directly to our local vendor which will be provided once you request.

Pool Heater:

Pool/Spa heat is an optional amenity that is an additional cost to the reservation.
Pool heat will be turned on ONLY IF you requested a prepaid pool heating fee. Please order at least 3 days prior to the check-in date (For standalone Hot Tub extra fee apply, please contact us).
Pool/Spa heat must be purchased for the duration of your stay
When pool/spa heat is requested by the Guest for their reservation, the heater is turned on 24 hours prior to the Guests' check-in date, and runs for approximately 8 hours per day
Pool/spa heaters operate on a timer that is set to come on in the morning and go off in the evening
The pool heater works through HEAT EXCHANGE and might not function if the outside temperature is below 55F." If the outside temperature is below 55F and the pool heater does not work, guests can request to turn off the pool heater and we will refund the pool heater fee.
If pool heat was included complimentary in your reservation, no refund will be offered.
During cooler weather, pool heaters may struggle to keep the water temperature above 80 degrees. This does not constitute equipment failure and no refund shall be given.

SECURITY & SAFETY RISKS

Always lock doors and windows when you leave the vacation rental! When you rent the vacation rental, you assume responsibility for it and its contents, as well as your personal property. Nova Vacation LLC does not assume any responsibility for injuries resulting from your failure to use due caution. Children must be supervised at all times. Candles are not allowed due to fire hazards except citronella candles in buckets outside or supplied emergency candles in case of a power outage.

INDEMNIFICATION & HOLD HARMLESS

While Nova Vacation LLC and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. Nova Vacation LLC and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and BBQs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. Nova Vacation LLC and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify Nova Vacation LLC and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property. Any guest who violates any law or ordinance will immediately terminate occupancy without a refund.

We reserve the right to refuse accommodation or demands from rude, disrespectful, and/or discourteous guests. We will not hesitate to terminate your reservation at our discretion without refund if you continue to harass/verbally abuse our staff.