Carolina Reef 601 - 2 Bedroom Oceanfront Condo - North Myrtle Beach

Thank you, Joseph, for the review. I am glad you enjoyed your stay with us even though you did have a few issues. Please come back and visit with us again.

Thank you for taking the time to share your experience. We're very sorry to hear that your stay did not go as smoothly as it should have, and we appreciate you bringing these concerns to our attention. We understand how frustrating it must have been to arrive and find that the TV, internet, and phone services were not functioning — especially at the start of your vacation. While we’re glad the service provider was eventually able to resolve the internet and TV issues, we apologize for the delays and for the lack of clear communication and follow-through during the process. We also regret that the size of the unit did not meet your expectations based on the photos. It’s important to us that all listings reflect an accurate sense of space and layout, and your feedback will be reviewed with our marketing team to ensure transparency moving forward. We’re especially sorry that you felt a lack of support from our team during your stay. That’s not the level of service we aim to provide, and we will be reviewing this internally to improve our responsiveness and guest care. Thank you again for your honest review. While we understand you may not wish to rent with us again, we do hope you’ll give us another opportunity in the future to provide the experience you expected and deserved.