Seezugang & privater Whirlpool im Poconos Haus!

Thank you for the kind words! We're so glad you enjoyed the home and its quiet setting. It's a special spot, and we love hearing that guests appreciate the peaceful surroundings just as much as we do. We hope it made for a truly relaxing stay.

Hi Lee, the homeowner wanted to share the following: "Thank you for your positive feedback!"

Hi Janet, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following: - Thanks for reaching out to us during your stay so we could take care of the cleaning issues promptly - We have very high standards for our property, and we are sincerely sorry that cleanliness issues impacted your stay. We now have a new cleaning company to ensure that future guests do not share your experience - We gladly refunded the cleaning fee to make up for the inconvenience Thanks for taking the time to leave your review.

From the owner: "Hi, Healthy! Thank you so much for giving us a 5-star review. I am so glad you were able to enjoy our home and give a great rating despite the few flaws you mentioned. To address your concerns- we do have pest control services come out every three months, which has been happening for a year now, to prevent issues like this from happening. Since your experience, I have informed them of the problem and that they need to come out frequently to address it. Since then, we have had a noticeable improvement. The trash was backed up by a few pickup delays and very busy summer bookings. We have addressed this by adding two additional bins and informing our cleaner to come to the property more frequently to pick up the trash. We appreciate you informing us of this issue! We hope to host you again soon!"

Hi Rachel, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. The homeowner would like to share the following: - The couch does not recline and is not advertised as such. We feel that it serves its purpose by providing comfortable seating for guests. - We were unaware of the slant of the pool table until you brought it up and had it repaired immediately after your stay. We would have had it repaired during your stay if we knew of the issue. - The hot tub cover has since been replaced. - The TV is a brand new Smart TV that accommodates all guests as it has access to hundreds of apps. - We have had the yard cleaned up since the bad weather had cleared which made it harder to keep up with during the winter months. - There are two lots that are vacant next to our property that make the outdoor space very private and enjoyable for guests. We're sorry if you were unable to find the value in this. Thanks for your feedback, we're so glad you and your family still enjoyed your stay!

From the owners: "Thank you so much for your positive review, Karen! We are so happy you enjoyed all of our amenities. We realize there is limited seating in the living room so we are in the process of purchasing additional couches. Hope to host you again soon!"

Owner's Response: "Thank you for your kind review! I’m so glad you were happy with your stay. We hope to host you again soon!"