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4/10 – Mangelhaft
A guest from Tulsa, OK
10. Mai 2023
Disappointing
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed one night for a quick getaway. The room is comfortable with a great bed. The issue was that the shower would not get above lukewarm the whole evening. We tried multiple times and let it run for over 20 minutes with many adjustments to the faucets with no truly hot water coming out. We contacted the manager but they did not apologize and just reassured us that no one else had reported a problem and we hadn’t let it run long enough. The next morning, the water temperature was normal!Again, I informed the manager and they had nothing to say about it. No apology, no acknowledgement of the inconvenience. Other small details were out of place. The guest book was out of date with incorrect wifi, phone numbers (to call about the water issue), no cups for the coffee maker.In summary, better customer service would have made these inconveniences forgivable. As it was, this rental and its customers are obviously not a priority.




































