SoCo Pagosa Lakes Hütte mit Terrasse & Grill!

Gage,It was a pleasure having you stay at the cabin, and your kind words. If you are ever in Pagosa, we would love for you to stay at the cabin again.

Hi Steve, the right vacation home is everything, and while we're glad you enjoyed the location, we're sorry to hear the interior didn’t fully meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:-The home’s decor and layout are represented accurately in the listing photos to give guests a clear idea of what to expect.-We always appreciate specific feedback so we can continue making improvements that enhance our guest experience.Your review is noted.

Hi Janie, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: 1) We're sorry to hear your stay did not meet your expectations. 2) The electrical issues you experienced were not due to any issues with the property, but with the utility provider. This was the city's fault and beyond our control. The electrical wiring in the cabin is perfectly functional. 3) Thank you for bringing the outdoor area to our attention. We are ensuring everything is clean and organized for our next guests. 4) The sleeper sofa has comfortably slept 2 additional guests in the past and mattress comfort is subjective, but we will consider your comments going forward. 5) Towels and linens are now being deep cleaned and inspected before every guest's stay. 6) We will be replacing the lock on the front door shortly. 7) Our property manager offered alternative properties for you to stay at that might have suited your party better, but you refused. They also went through how to use the TV step-by-step with you. 8) We want our guests to have excellent stays and put forth the effort to address any concerns brought to our attention. Thanks for your feedback.