Schönes Stadthaus, Vista Cay Resort Direkt - 4010

Thank you for sharing your feedback and for your kind words about our staff. We’re glad you enjoyed their assistance during your stay. We’re sorry to hear that the layout and stairs were challenging for you. For safety and transparency, the listing does include photos of the stairs, showing that the apartment spans multiple levels, and the listing title does say it's a Townhome, which implies that it's a multi-level home. We understand that stairs can be difficult for some guests, and we always encourage prospective guests to review the photos to ensure the home meets their needs. We appreciate your feedback, as it helps us continue to improve the clarity of our listing. Thank you again for staying with us, and we hope to have the chance to host you under conditions that better suit your comfort.