Yelo - Haustierfreundlich - 1 Minute zu Fuß zum Strand

Thank you for leaving a lovely review, we’re so glad you and your four-legged family members had a wonderful stay. We hope to see you all again with us soon.

Thank you for your feedback and for acknowledging the excellent location. Several of the concerns raised are exactly the type of items that must be reported during the stay so they can be actioned immediately. Our booking terms require guests to notify us on the day of arrival or on the day an issue occurs so we have the opportunity to resolve it while you are in-house. If issues aren’t reported at the time, they can’t be verified or rectified during the booking. In relation to cleanliness and pests: while our properties are professionally cleaned between stays, the terms also note that dust, cobwebs and insects can be present, particularly in coastal/regional areas and in less accessible spots. We review all feedback internally, but comparisons to other listings at different price points aren’t a like-for-like measure. If air conditioning, garden presentation, or specific amenity standards are non-negotiable, we recommend selecting a property that explicitly advertises those features next time.

Thank you for your feedback. We’re pleased you enjoyed the design of the house, the pool table and the sunrise views. We are disappointed to hear that the cleanliness and presentation were not to the expected standard. The issues raised regarding dishes, dog hair, outdoor waste, mould, rubbish, bedding comfort, shower pressure and remotes have been noted for follow-up with housekeeping and maintenance. When you contacted us during your stay, we offered to send a cleaner back to the property to address the concerns raised. We understand you chose not to proceed with this, however our booking terms do ask that issues are reported during the stay so we have the opportunity to rectify them at the time. Your comments have been recorded and will be used to review the property’s cleaning, maintenance and pre-arrival checks.

We’re so glad you enjoyed your holiday, thank you for taking the time to leave us a review. We’re extra glad you got the most out of the area, it sounds like you love it as much as we do.

Thank you for leaving a lovely review, we’re so glad you and your four-legged family members had a wonderful stay. We hope to see you all again with us soon.

Thanks for leaving us a great review. We’re so glad you enjoyed your stay, and we can’t wait for you to visit again, or in one of our other gorgeous properties.

It certainly sounds like you all had a great time which we just love to hear. Yelo is in an awesome location, great for the family! thanks for staying with us.

Hi Justine, We've been in touch with the owner and he's having the hot/cold water tap replaced. We'll also look at the small wine fridge and see if that's something that can be fixed, so glad you had a great time otherwise and that we were able to organise the early check in to get your Easter holiday started as soon as possible!

This home does not state 4 bedrooms. It clearly states 3 bedrooms & a lounge room that has 2 sofabeds. You booked in the peak seas & all holiday places have higher rates in the peak seasons.