Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in unit #229 Mammoth Estates for the last week in July. The pictures on the internet look nice, but once you enter the unit, the carpeting is gross like it has not been cleaned in years. Bring socks! There were cobwebs and dust in most of the rooms, outlets, all windows were dirty. The cleanest room seemed to be the master bedroom downstairs. The grill on the balcony was filthy as if it hadn’t been clean in months. Upstairs there was a bedroom with a bathroom. Someone had left a bag of toiletries in the vanity and housekeeping missed that too. That bed was unsafe, we found the bolts in the carpet and put it back together. The night stand had the knobs off so it was unusable. The top drawer of the dresser was full of dvd’s so we could not fit all our clothes. The upstairs was about 80 degrees the entire time and only one ceiling fan in the living room. When you turned on that light, you could see all the dead bugs. About a few days after we checked-in we needed to clean, there was no vacuum, cleaning products, broom or mop available. When housekeeping came to clean the grill, she said she would return with a vacuum and no one came back with a vacuum. We ended up finding a small car vacuum in a closet and used it on black carpeting in the living room and stairs. After several calls and emails to Mammoth Reservations, someone dropped off a floor mop, but by then we had already asked family to bring cleaning supplies to us. The kitchen looks nice from the pictures, but 1⁄2 the cabinets are locked and there is no pantry to store your own groceries except for a metal shelf. This unit was in such poor shape, it should not be rented out. Downstairs there were dirty clothes in a closet and customer service asked us to put them outside, but no one in our family wanted to touch them. Don’t try opening the blinds for fresh air, they will fall off the window and they are very heavy. This place was depressing to stay in, but the locatio