Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was beautiful, in a lovely location on a gated community. On arrival the 4 bath towels (strictly one per guest, were wet but we simply put them in the dryer and it was sorted. The downside of this property, fine after fine. The threat of fines for the most trivial of matters, such as not putting the trash out on the correct days and in white plastic bags, yet on arrival the trash cans were full. We received an email saying we should follow the instructions to allow access for our friends. We did this on numerous occasions, yet nothing was logged at the gatehouse, maybe you should check this process out, again another email telling us off. I did reply to this email with a number of minor issues with the property, yet the rental company failed to even respond.Please appreciate we are a party of 4 grown up adults if you care to check our date of births on registration, this did put a dampener on our holiday.Was the property clean... check under the beds.Management company... started receiving check out emails 3 days before leaving and then each day until we left!We have rented in this community for over 20 years and never experienced rules and threats of fines as strict as this. It was a first visit to Naples for our friends, one who is a doctor and one a CEO, they were not impressed at all with the property management company.