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"Pet Policy below"
“Parties or events not allowed”
*No Carpet as Aug 2022 (New Decor)

For reservations of 2 nights, we require a mandatory $400 Damage Protection Fee, which is fully refundable upon final inspection after check out.

• Community: Encantada Resort
• 2 Bedrooms/2.5 Bathrooms/Sleeps 6
• Disney (8 miles) • Sea World (14 miles) • Universal (17 miles)
• Convention Center (9 miles) • Legoland (31 miles)
• Address: 3090 Yellow Lantana Ln, Kissimmee, FL 34747

BEDROOMS LOCATED ON 2ND FLOOR:
Bedroom 1: 1 King Size Bed (Master Suite)
Bedroom 2: 2 Full Size Beds (Suite)

Pet Friendly Homes Charges and Damage Protection Fee conditions:
Please let us know if you are bringing a pet and: how many? Pounds? Breed?
Pet Weight max 35 lbs. / Max. 2 small pets

- Pet Fee Charge "Additional": $85 + tax (per pet)
- Pet Damage Protection Fee: $250 (refundable)

Pet Damage Protection Fee is refundable if the house is in the same condition it was received after our check out inspection.
Any damages caused by the guest's pet(s) to the property during the stay is the guest's responsibility.
Any repair will be charged or discounted from the guest's Damage Protection Fee or credit card on file.
Charges are processed or requested after booking.

POOL HEATER INFORMATION:
Pool Heating is optional for an extra $25 + tax (13.5%) per day and this must be requested at the time of the booking or at least 3 days prior to check in.
Pool Heating stays on for the length of your reservation or for a minimum of 5 days straight.
Heater Machine is on from 7:00 am to 7:00 pm and temperature is set between 82 F to 88 F degrees.
(Please note the pool takes a little while to get WARM, and it's not a hot tub or a jacuzzi).
The pool heater works through HEAT EXCHANGE and might not function when weather is near freezing temperatures.
We recommend pool heating from January to May and September to December.
Kindly inform us if you want the pool heating and we can add the amount to your reservation or if it's Airbnb, we can send you a payment request after you complete your booking.

BBQ GRILL RENTAL:
$50 + tax (13.5%) is the charge to use the BBQ Grill.
Guests are responsible for exchanging propane.
The fee covers the final cleaning and equipment wear and tear.

LONG STAY EXTRA CLEANING:
Please keep in mind that any reservations longer than 21 days are subject to extra cleaning services. Cleaning fees vary according to the size of the house.
We offer Regular Cleaning that includes towels and bed linens wash and it's the same price of the cleaning fee that you are paying for your house. 
We also offer Mid Stay Cleaning that doesn't include towels and bed linens wash and the price is almost half of the regular cleaning fee. 
We can add the additional cleaning after booking is processed.

LAUNDRY:
We are offering our guests a professional laundry service delivered to the house.
Bed linen, bath towels, hand towels, bathroom rug, kitchen towel and pool towels are available for all guests.
Please note: The number of towels is according to the house capacity, there are no extra sets and guests can use the washer and dryer that are inside of the house.
We do not provide washcloths.

DETAILS:
• Central AC
• Gated Community
• TV in all bedrooms
• Fresh Towels/Linens
• Granite Countertops
• Clubhouse Amenities
• Fully Equipped Kitchen
• Child Safety Pool Fence
• Private Screened-in Pool
• Washer/Dryer (In House)
• Hair Dryers, Iron & Ironing Board
• Pool Heat ($25 + tax per day) Optional
• North East facing pool
• BBQ Rental ($50 + tax all stay) Optional
• Cable TV, Free Wi-Fi
• Baby Pack n' Play (Crib)
• Outdoor Patio Furniture

ENCANTADA RESORT AMENITIES
• Tiki-bar
• Clubhouse
• Internet Cafe
• Games Arcade
• Fitness Center
• Kiddie Play Areas
• Conservation Area (300 Acres)
• Free Wifi Around The Pool Areas
• 2 Heated Community Pools and Spas
• Playground
• Restaurant
• Concierge
• Package delivery service

THIS HOUSE IS SELF-CATERING. Please stop by your nearest supermarket to purchase personal toiletries and desired meals.

COURTESY OF SUPPLIES:
• 1 Dish Sponge
• 1 Paper Towel
• 1 Dish Soap
• 2 Extra Trash Bags
• 1 Small Mini Shampoo + 1 Mini Conditioner per bathroom
• 1 Small Bars of Soaps Per Bath
• 2 Toilet Paper Rolls Per Bath
• 1 Dishwashing Capsule in The Kitchen
**We do not provide washcloths**

GARBAGE:
Trash has to be taken in a TRASH BAG to the nearest dumpster in the community.

ENTRY INTO HOME/KEY CODE:
You will receive home arrival instructions 3 days prior to your check in to your email address on file.
You will go straight to the house and use an electronic door code that we will provide with your arrival instructions. There is no key to pick up. Door functions with a code keypad.

***For your safety, this home is equipped with security cameras outside by the front door and outside by the back screen door near the pool machines.

After you've booked your home, kindly inform us if you want to add services like Pool Heating and/or BBQ Grill Rental.
When the reservation is complete, you will you receive an email requesting an electronically signature for our rental agreement. Please look at your junk mail to find it (Airbnb guests don't receive this email).

PACKAGES (ONLINE PURCHASES):
Amazon deliveries will be left on the doorstep of your house, however we are not responsible for lost, damage or theft of the packages.
The Clubhouse ONLY receives USPS mail deliveries. All packages from FedEx, UPS, DHL and Amazon must be directly delivered to your house.
Sometimes Amazon and other retailers use USPS services to deliver packages, if so then package(s) delivered to the Clubhouse will be accepted.
Resort clubhouse address is: 3070 Secret Lake Dr, Kissimmee, FL 34747. The receptionist will keep the packages, fees may apply.


PARKING :
No trailers, RVs, golf cars are allowed to park in the community or the driveway of the homes.

HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Mid Stay Cleaning services during your stay can be requested for an additional fee.

FOOD:
As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets. All food items will be removed after check out and no supply of items such as condiments, coffee or cooking oil will be provided prior to check in.

Enjoy your stay!