6/10 – Okay
John D.
16. März 2023
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Read property description very carefully
This is a two bedroom condo, but owner locks second bedroom. All the drawers in open bedroom except one were taped shut and full of owners things. One bedroom closet (of 2) taped shut and full of owners stuff. Bedside tables full of owners stuff. Refrigerator shelves and refrigerator door were full of owners half consumed food. Likewise cupboards. Kitchen had dishwasher but it was taped shut. Bathrooms were full of owners toiletries, just pushed to back of shelves. Every other unit in this huge condominium complex had a washer and dryer in unit. This one did not. Condominium staff thought we had to be mistaken and came to check themselves that there was none. . Showers had mold at bottom, as did lower refrigerator panel, and inside of kitchen trash can. Insufficient beach towels, bath towels bath towels for a long stay with no washer/dryer. We paid to send these items out to have clean ones. No free cleaning during stay which we have had previously with other units/owners. Living room shelving was stacked with old baseball and beach hats. Neither tv worked when we arrived and although owner sent new remote and someone to fix them they were never fully functional during our stay. Repair person said owner had not paid for SKY tv which controlled most stations. . Owner sent message a family member would come check out how much of their stuff was in condo when we asked for more storage. Owner said we had all the storage needed for 2 people. Messages from owners were so angry (all CAPS and !!!) that we contacted VRBO so they would not come. We wanted to cancel reservation and move to other unit in same complex because this unit was so jammed with stuff. Owner at first agreed, but then canceled. Did add on one free night, but we did not want to stay in this unit with all this issues. Their Plastic fold up table and plastic coolers stored in the living room and no place to put them because of all the junk. Sad part was that we had loved these condos, pools, grounds and just wanted a higher floor than other stay. Bad experience.
John D.
Aufenthalt von 10 Nächten im März 2023
