6/10 – Okay
Rachana B.
17. Juni 2025
Gut: Lage
Verbesserungswürdig: Check-in
read the review for detailed information
We would like to provide following review about our recent stay:-I was asked to sign a form with my credit card details so the real estate agent can charge any damages. We regular book accommodation through Stayz and we were never asked to sign a form with personal details after the booking was confirmed. -The property was not ready for check in. There was no water at the property. This should have been organised prior to getting the property ready and not have to chase it up. We tried to contact the office, and no one answered. After further looking at the adv of the property on Stayz, I accidentally found a number which was hard to find and reached out to them. When reported about the issue, we were told to find the tap in the front yard as it was turned off. The tap could not be located and was buried under the soil and the grass. We had to dig the soil after locating the meter. The location of the tap was not provided and we were asked to look around in the front yard which was tricky. -The property has 5 bedrooms, however there was not enough pots that would be sufficient for a group to cook dinner. Thankfully we were carrying some pots and managed to cook dinner. -The BBQ gas finished within 10 mins once we started cooking. We had to move all the food and cook it in the oven-The limited pots that were available were dirty with broken handles making it unsafe to use. -Property is not well maintained. There were spiders and dust in all rooms-Out of the 5 bed
Rachana B.
Aufenthalt von 2 Nächten im Juni 2025
