8/10 – Gut
Heather S.
27. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Inaccurate Stayz listing
Really enjoyed staying at this location close to trains and a myriad of amazing restaurants and cafes - the property was great but had some very disappointing aspects - the sliding door to middle bedroom was not fully on the roller/hinges properly and was very heavy to open and close; louvre doors for third bedroom were also difficult to open and close with many of the louvre clips holding them in place broken or missing; the main bathroom was very smelly with no window - potential sewerage issue in the past?? THERE WAS NO DRYER. The only reason we chose this property was for the convenience of a dryer. The listing clearly states: "Washing machine & dryer". I enquired with the host the morning after arrival to be told that the listing had an error and that the owner would not allow a dryer - since that fact was clearly known, it should not have been listed with a dryer. We planned our whole trip around packing light with the knowledge a dryer was on hand - Host told me that she would get the listing corrected - nothing has changed nearly 1 month later - very disappointed to be blatantly misled (Yes, host did offer another property to move to but by then we had a week's worth of groceries and no way to move ourselves, our luggage and our food - so in effect stuck without dryer issue being resolved or any offer of recompense for such a huge disadvantage and inconvenience. Please update your listing and stop misleading all future holiday makers using this property.
Heather S.
Aufenthalt von 8 Nächten im Juni 2023
