Jim & Chris Pacey
- Englisch, Spanisch
- Kalender zuletzt aktualisiert:
- 15. Dez. 2018
Wellness / Erholung
Keine Erstattung für stornierte Buchungen.
beautiful house and great holidays with bad end
We spent a happy time in this house for one week.
The house is really nice. Very friendly and comfortable. We had a lot of space with 10 people. The kitchen was well equipped. The outdoor area and the pool are nice.
The area is very quiet. Shopping and restaurants are not far away. It only takes a few minutes to get to the sea.
The booking and the contact before were good. But the contact in the end was not very good.
We received from the landlord a message that we only get back a small part of the deposit. The reason was that the house was dirty and the pool was green. We forgot a potty by the pool.
Sorry but we forgot to dispose the potty. It was just bought for this vacation in a Walmart and was very clean. I only forgot it.
We disposed of the garbage and washed the dishes and towels.
We even pulled the sheets off. We have photos showing that the pool was already slightly green the first day. The pool cleaner came only after 6 days. You do not have to wonder that the pool is getting more and more green. It is an impudence to blame the guests. What should we have done? Buy pool cleaner? No Way.
And on the topic of dirty: The cover of my bed had stains and the table outside glued. I am not a human being who makes a disaster out of it. I unpack the blanket and wipe the table. Ist no Problem.
I will not get the bail again. But I want to tell other vacationers: take pictures of how you find the house and leave it. The housekeeper can tell a lot to the family in the UK.
We and our staff are on hand all the time to rectify any fault. If a problem is not reported we cannot fix it. Our wonderful housekeeper was very shocked at the state of the house and it took many hours and expense to make right again. We deducted only what it actually cost viz 60%. We try very hard to present a clean and comfortable home that our guests would be happy to return to - and do.
Beautiful, large, Quiet
This house was amazing. Very well taken care of and large enough for the 3 families that stayed here. The neighborhood was very nice and quiet. Loved our stay, would stay here again.
Very appreciative of your kind words. We would love having you stay again.
Chris, St Georges Villas
Great home for family vacation
The house was everything we needed and more! Plenty of room for our extended family. Close to lots of beaches and great food! Took the recommendation and did the boat use to Rum Bay! Was very exciting for the kids to see dolphins! We would love to go back next year!
Delighted you enjoyed your holiday and Coral Shores. We love taking the boat across to Palm Island, walking the beach and then great food at Rum Bay.
Hopefully we will hear from you again.
Great house for a family vacation in Florida
This was the ideal house for a 3 generation family vacation. With 5 bedrooms and 4 baths, there was plenty of room for all 10 of us. The kids & grandkids enjoyed the pool and were in it most of the day. Nice golf course right out the back door. Great restaurants nearby. We enjoyed it very much.
Great property, very comfortable for all guests!
The only issue I had was were asked to wash and dry towels before leaving and there wasn’t any laundry detergent. Not something I would typically pack and bring with me and with newer machines they sometimes require a particular type of detergent. Sure think that should be provided!
It is unusual not to find detergent there. Washing pool towels is only a request and helpful when it is a changeover day so disappointing this guest chose to downgrade us based on this. This is a good point however and will certainly ask the housekeeper to ensure there is detergent on hand.
The home is large and clean with perfect accommodations! We loved every moment there!
Thank you for being lovely guests.
Verbindliche Steuern & Gebühren
Pool heat is available at £140 or $185 per week October to May, paid direct prior to arrival. Min One week End clean fee £150/$180 US rates $230 per night plus 13% tax. Add $10 per night for Easter, TG, Christmas & New Year Damage deposit of £200/$300 due with balance. 25% deposit, balance 11 weeks prior to arrival Rates include 6% HomeAway/VRBO service fee. Tax is made up of Hotel Stay tax 6%, D of Revenue tax 7%. Cancellation. Monies refunded less $150/£100 once the period re-books. If only part re-booked or at a lower rate the refund will be adjusted. Credit card fees of 3% (AmEx 4%) charged on balance. Avoid this by paying balance to our HSBC or Suntrust Bank.