2/10 – Ungenügend
Nick B.
31. Aug. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
As you know we’ve booked holiday lets through you before and even though we’ve stayed at this particular apartment before, the level of cleanliness we experienced when we arrived on Saturday has shocked and disappointed us to the extent we’re reconsidering booking through your agency again. We do not expect to have to clean an apartment on arrival.Carpets - the carpets throughout the apartment are covered with dirt - the sofas are very stained too.Bins - the bin in the family bathroom had not been emptied and there was a used qtip on the floor (and I suspect the floor had not been cleaned)En-suite bathroom - the sink had stubble in it, the bathroom scales have a layer of dust, hair and dirt on them - I dare not touch them to move them. The tooth brush holders in both bathrooms were full of scum (we removed them and put them in the dishwasher immediately)The master bedroom is dusty and dirty - the skirting boards, vanity/dressing table were dusty unwiped and unhygienic .The laundry basket in the second bedroom is full of dirty towels and washing (assume from the previous clients) the one in the en-suite has items (crayons) in it.Dirty cups, plates, cutlery and dishes had been put away in the kitchen cupboards without being cleaned. We had to wash all of them on Saturday evening.Nail clippings and filings were on the coffee table in the living room - disgusting!As I’m you’ll appreciate - this has significantly impacted on the start of our holiday, I’m sure you’
Nick B.
Aufenthalt von 7 Nächten im August 2025
