4/10 – Schlecht
Nancy H.
18. Aug. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Disappointing
The Good:
The layout worked really well for my husband and 2 young kids, and I could tell it was once a really nice unit. We left the bathroom doors open so they were not scared sleeping in the other room. The location was very central with multiple grocery stores and a small playground within walking distance. There were a bunch of very well rated restaurants nearby as well.
The Bad:
Unfortunately I can confirm not only an air of neglect, but visible signs of it. It started off with a strange smell and the counter being really dirty when we arrived, and then we just started noticing a lot of damage and lack of maintenance around the unit. There were big brown spots on the wall in the big bathroom and next to the fridge that looked like water damage. Like another reviewer said, we were hoping to spend a lot of time in the garden but, although it kind of looked like the listing photos, it was really dirty and uninviting. AC worked but only stayed on for a few minutes before automatically turning off. On top of all that, you have to go their office that’s 15 mins away by bus to pick up the keys for the unit. We were told we could pick up the keys between a certain timeframe and when we got there, the keys were still being driven over by the cleaners.
Given the location and listing photos, I really wanted to love this place, but it ended up being really disappointing.
Nancy H.
Aufenthalt von 4 Nächten im Juli 2023
