The blinds in the bedroom were broken, leaving us with no privacy while we slept. Despite a previous complaint in May about the same issue, Michaela claimed she was unaware of the problem. Michaela also said it’s not a concern that someone can see into the bedroom because it’s a very private location. This is one of three units that are connected to each other so it is not private.
Additionally, the AC broke on our second day and we were moved to a cheaper (the unit we were moved to is $100 less than what we paid for and I have screenshots to prove it) non-waterfront unit without any compensation. When I asked for a partial refund, Michaela flat-out refused, even stating that she didn't care if I gave her a negative review.
My biggest concern was the lack of security in the units, as the codes provided by Michaela were not safe (Michaela said “I like to keep the codes simple”) and there were no additional locking mechanisms once inside. Overall, I would caution potential guests about these issues before booking with this host because it would be VERY easy for anyone to gain access to any of her units.
Based on previous reviews I expect Michaela to write a response trying to explain that she did nothing wrong, but if you look at the review in May where she clearly states that she’ll fix the blinds you will see she is a liar.