8/10 – Gut
Brenda C.
1. Aug. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great place with a few quirks
The property was great for our family reunion. It accepts dogs, yet doesn’t feel “doggy”. The amenities are nearby and the place has a lot of choices at Suncadia. Our only issues were that the temperature was 100+ degrees each day and the air conditioner never brought the temperature on the ground floor of the house below 83 degrees and it was never below 95 degrees on the top floor. The condenser leaked on the top floor, and there was a clogged shower drain, so we asked for help. They sent a repair person and it seemed as though the air conditioner was working better, but it wasn’t. When we tried to ask for help again, we didn’t get a message back. We had to sleep outside on the sun chairs, and that was challenging for our 80 and 82 year old family members.
The outdoor grill wouldn’t light, so we had to cook in the already hot house.
If it weren’t so hot, the house would have been great. It’s well stocked with everything you need for a nice stay. It’s a quiet neighbourhood and the walk to the lodge and fitness center and pool and golf course are very short.
Oh, and one more issue: The hot-tub was also too hot to get into at 118 degrees and even when we turned it off, the heat didn’t decrease.
We were disappointed by the heat and the issues with the air conditioner, yet if it weren’t so hot, we loved the house.
Brenda C.
Aufenthalt von 7 Nächten im Juli 2022
