Achtung Schneevögel !! Wintermonate noch verfügbar $ 2.000 / Monat

I am very sorry to hear of these issues. As evidence of all our past 5 star reviews we take great pride in providing a clean family friendly condo. We out source most of our cleaning and unless we recieve feed back from our guests when they check in -we have no idea if it was not done properly. This feedback after our cleaning staff is vital for us . In my welcome text with check in instructions I had asked that you please let me know when you have arrived and that everything is good. I heard nothing from you until after you had checked out. A simple text of call and we would of made this right. A few of the other items you mentioned could of been easily attended to also. The BBQ is electric and it plugs into a ground fault receptacle. Sometime this gets tripped and just requires the button to be pushed to reset- a text or phone call could of solved this problem very easily. The slider in the master bedroom works perfectly. Once again a simple text or call and I could of explained that it’s a hurricane window and they are very heavy and need a good push to open. The vacuum also works perfect and was located in the laundry room above the washer and dryer. The filter when dirty just needs to be replaced to improve suction and we have extra filters on hand. Once again a simple text or call could of solved this. I am sorry your stay was not up to your expectations but we would of made it right and also been able to explain how to correct the other issues if you had reached out as I had asked. I am super easy to get ahold of and pride myself on a prompt reply