Overall it was a good please to stay.
The property was nice. I liked the location to the beach and restaurants and such. I wasn’t very happy in the beginning. The rental agency never sent me any information on check in, so of course you would assume you go to the office there on the property. After talking to the woman at the office on-site, she gives us a phone number to find out how to get the keys. We had to search for the address of the rental agency. I called when I couldn’t find them and after getting a voicemail, I decided not to wait for a return call, we my family and are were tired and aggravated at this point and just wanted to get settled in. When I called back I was told, very rudely that the check in information was sent to me back in April. As I looked in my email, I found it was not sent to me so was told they could send it again. Then when I get there, I’m told that because of the recent storm, the main TV was not working and the cable people were coming the following day. I was told if I couldn’t wait for them to come, they would have to find someone to do this or reschedule. I initially said I would rather not wait for them myself as I’m a paying guest and was told that the rental agency didn’t have anyone at the moment to wait for them to come. So we wound up waiting for them the following morning and waited for the company to work on all 3 TV’s in the house. The second thing that aggravated me was that we couldn’t enjoy our patio because of the mess that was left from the animals, that I could tell had been there quite a while. (I understand they are going to make a mess, but I think it should’ve been cleaned up when the last person left or before we arrived.) Other than that, we had a good time. I really liked the location to the beach. It was a nice quick walk. The kitchen was well equipped with everything you could think of. I just wish they would give a list of what is actually available so we could’ve came a little more prepared for what was needed and what wasn’t. Overall, we had a good stay.
My family and I had a fun and relaxing stay. The carpet upstairs is worn down but overall place is clean. The kids loved the pool, hot tub and direct access to the beach! Yes we will return!
This unit was a great size for two couples traveling through the area. We loved the proximity to the beach and the pool and hot tub. Our only complaint was lack of toilet paper in the downstairs bathroom and only having one trash bag for a three night stay. When I inquired I was told they only supplied starter items...... we managed but it would have been nice to have tp in each bathroom and one extra trash bag. Also..... no hair dryers unlike every other VRBO unit I have stayed in.
Thanks for your review. We start every guest out with a initial supply of paper towels and toilet tissue. Every bathroom has a roll of toilet tissue at check-in. We are glad that you found the unit to be spacious and the amenities / beach very close to the unit!
We loved the location of the condo, within walking distance of beach and close to wildlife. We’ll definitely be back
Beautiful time here with the family. The place was great and had everything we needed to enjoy our stay. Thanks.
Thanks for the great review! You are welcome back anytime!
Great beach stay!
This home is wonderful! It is very roomy and comfortable. It has everything you need for a stay at the beach. It is away from the crowds at downtown St Augustine, yet a very close drive to see the sights. It has handy grocery stores and restaurants, but feels uncrowded and quiet. I would stay here every time I go to St Augustine.
Thanks for the great review, you are welcome back anytime!