4/10 – Schlecht
Kelleigh B.
10. Aug. 2020
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Great view. Dated, dirty home. Unkept property.
Aside from the breathtaking view, the house was very disappointing. The decor is dated. The furniture is cheap, broken and dirty. The carpet is worn and filthy- even torn on the 3rd floor. The area rugs are disgustingly dirty and worn. We wore our shoes the whole week. The weeds have overtaken the plants. The porch was covered in spiderwebs, peeling paint, and dirt. The house was filthy upon our arrival. The bathroom floors were covered with hair. The rest of the floors were visibly dirty. The mattresses were in terrible shape and did not have mattress covers. The bedding was stained and thread bare. Several sheets had holes in them. The dust was thick and obviously untouched for quite some time. The property management company sent over 2 people to clean, replace linens and put on mattress pads, so we had to leave for 4 hours. The WiFi is extremely slow and sometimes not functional at all; certainly not able to handle multiple users at once. The main family room TV is not a smart TV, so we could not sign into Netflix or HULU, nor fast forward commercials. While the property management company did respond quickly in sending cleaners and a WiFi repair man, they never checked back to see if the problems were addressed. Multiple people messaged me about the house when they saw pictures of our vacation posted. Obviously I dissuaded them. I would not rent this home again.
Kelleigh B.
Aufenthalt von 7 Nächten im Juli 2020
