SANDPIPER BEACH RESORT - Ferienhaus Nr. 9

Thank you so much. It was a pleasure to have you stay at our place!

I’m sorry you feel your experience was hampered. We disclose everything that is included in your stay on our website and on vrbo. The cottage that you stay is beachfront. It includes all kitchen appliances suck as fridge freezer stove oven plus microwave toaster coffee pot kettle Pots and pans cutlery dishes and glasses. Your cottage also came with an air conditioner barbecue with propane and picnic table. We also provide our guest with firewood for the central fire pit at no extra charge. Not sure what hampered your stay as we never received any complaints from you at any time or request for anything that was needed for your stay. These are simple clean cottages that are beachfront which are enjoyed thoroughly by many of our guests.

I’m sorry you were not happy with your stay. We had someone on site upon your arrival and not once did you call or text to let us know there were these issues. In fact I have phone records of our conversation that shows you waited to tell us. As soon as you text me I offered to have someone come there immediately to address your issues but you refused because you said it was not needed. We do not understand that if you had an issue about anything you would have addressed them right away and not wait. We have a section on our property for extra propane tanks. Not sure why you went to Walmart for any supplies. We have them in stock on our property to address any needs. I had message you numerous times and offered you a later checkout but you did not respond back once you obviously were not to concerned about your issue. I also have received a complaint that you drove your vehicle to your cottage which is against our rules. Driving past the property fence to your cottage and risking other guests safety is against our general policies and procedures. If you also had issues regarding other people they also were not addressed. It could have been rectified right away. But I spoke to other guests who stayed during the same time and said that no one was disruptive by the fire pit. We have not had any issues regarding these matters you have claimed against our property.