Verifizierte Bewertung
6/10 – Okay
Jody K.
27. Juli 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Beautiful location, property management issues
We had a lovely stay. The unit was beautiful. But there were some issues.
We arrived late Thursday night and when we went to park in the garage our designated spot was taken. It was 11pm so by that point the office was closed. There were only a few cars in the garage so we parked in a spot that could fit our very large truck. Had no issued for 4 days. We stayed in the same spot, didnt move the truck once, someone was always in our other spot. Our unit had an A-B so we assumed it was the tenant in B the entire time. Had no issues. On Sunday night however, while we were at the Big Sky concert, our vehicle was towed. Thankfully just moved to our designated spot since we had the parking card on the dash but then we get charged $100. When we tried to resolve it we were told the Building Manager did it and the Rental Manager had nothing to do with it and couldn't help us. Then explained they saved it from being towed to town but then they were the ones collecting the $100 fee - so still not too sure how that worked if they didn't call. There was never a vehicle in that spot again. They were there for less than 24 hrs. Had we been given notice and had a free spot we would have been happy to relocate our vehicle. There were A LOT of empty spots in that garage during our 8 day stay. Seemed like a very extreme solution for a very temporary problem.
Lastly, the unit above us dumped water down on me while I was sitting on the patio. Beautiful area but not a very hospitable community.
Jody K.
Aufenthalt von 7 Nächten im Juli 2023
