2/10 – Ungenügend
Amit T.
15. Mai 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Don’t make a mistake to stay at this property !
I am writing this to express my extreme disappointment with this property that my family and I recently stayed at. Despite our hopes for a relaxing and enjoyable stay, we were met with a number of issues that made our short stay incredibly unpleasant & embarrassing.
First and foremost, the lack of basic amenities such as hot water and gas for one night out of two was unacceptable. This was particularly frustrating as we had seniors and children in our group who require special attention to their needs. The fact that these issues were not addressed in a timely manner only added to our frustration.
Furthermore, the cleanliness of the property was severely lacking. The property was not cleaned to a satisfactory standard, with dirt and grime present in many areas of the property. This is simply not acceptable and shows a lack of respect for guests who expect a clean and hygienic environment.
Despite our attempts to report these issues to the property management team, we found them to be unhelpful and unresponsive. We were left feeling unsupported and ignored, which only compounded the stress and discomfort of our stay.
As a result of these issues, I cannot recommend this property to anyone seeking a relaxing and enjoyable stay. The lack of basic amenities, poor cleanliness, and unresponsive property management team have left a lasting negative impression.
I urge all future guests to be aware of these shortcomings.
Amit T.
Aufenthalt von 2 Nächten im Mai 2023
