4/10 – Mangelhaft
Michele D.
5. Mai 2025
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Lacking
Stayed here two years ago and had a great experience. This time was not as great. We got in at 9 PM and there was no toilet paper or garbage bags or anything in the place. We had to go out at 9 o’clock to the party store to buy toilet paper There was no outside umbrella, which we had to go purchase as well along with paper towels, soap and everything else we needed. We were told we had to wash towels before we left, but there was no detergent so we had to complain to get that, but we also had already purchased that as well. The locks to the gates going to the beach and the bathrooms outside do not work well. The woman’s bathroom would never unlock. The people below us were smokers so we were not able to utilize our balcony the entire week. The unit itself is very nice, but our sheets had sand in them the first night and we had to get new sheets from the management company. After many complaints we were told we would be credited a small portion of our stay. They never did give us the credit and it had to be disputed with our credit card. Definitely will not be going back to the Hamilton house due to JC management and will not recommend.
Michele D.
Aufenthalt von 7 Nächten im April 2025
