Considering we paid over $20k for a week’s lodging, we were very disappointed upon seeing the house. We’ve rented two other houses in Kailua, on Kalaheo strip, in the past and have had great experiences. Over priced for this location. Motel 6 quality cleaning. Upon arrival, we found a dirty kitchen sponge and a dried stiff kitchen towel at the sink, visibly dirty fridge handles and door and heavily stained bed sheets in two of the rooms, with soiled comforters. The property manager did bring new sheets for us at our request & we removed the soiled comforters). Large dead cockroach in the bedroom with no ceiling fan. That room only had a mini window air conditioner so the room was already too warm by late morning. The property manager assured us that the house is sprayed monthly, and that was why the roach was dead. Unfortunately, we had large live roaches in the master suite and one of the downstairs bedrooms during the week & found combat roach motels in every room of the house, including the kitchen window sill and closets. Furthermore, we had small dust like insects in the cabinets and kitchen counter all week and small dark bugs crawling on the counters in the master bath all week. The ceiling fan in the living room does not turn on & 95 % of the house windows do not open and are permanently stained & obscure the view. Even the rooms that had nice views kept the curtains closed because of it. The jacuzzi is warm, but no jets. The patio furniture is very worn and patio door hasps broken and cant be locked. The beach was beautiful, as was the view from the master balcony. the kitchen was well stocked with dishes and there were plenty of towels, however, we will definitely not be returning to this location.