Das viktorianische Kutschenhaus trifft auf das Urban Loft

Hello Steven, Thank you for your review. Regarding the "mostly clean" description it is necessary for me to point out the rental agreement you agreed to that asked that "guests notify me immediately if there is anything that is not as advertised" and that didnt happen so its impossible to address the vague nature of your concern after the fact. Weve had a long string of 5 star reviews which we can only maintain if we know specifically why or where we missed the mark. My housekeeper could have literally responded within minutes. As for check in, I explained I prefer at least initial direct contact to avoid delays inhetent to the VRBO messaging platform. In this instance it appears I may have missed it and I own that one. The 3 point locking doors are a security feature but can be a pain if your not familiar with them. Sometimes we overlook that as we are so close to the State Police post. So sorry about the lack of explicit directions. Sincete thanks, JS