4/10 – Mangelhaft
Megan M.
15. Juli 2022
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Bed bugs
The location and price were great. We arrived at check in only to find that the property had been double booked and another family was in the driveway about to unpack. The owner was present and sorted it all out quickly, the other family volunteered to move to another location since I had such young children (1 and 3 years old). Interesting the owner originally told us all he was the cleaning crew and only when I asked him point blank did he admit it was him. I had called his number from the VRBO confirmation email when we realized we were double booked and he didn’t answer. He said he never answers at that time on Saturdays when check ins at his three properties are turning over! Anyway, Tom left, we unpacked and settled in only to slowly realize that Tom hadn’t cleaned and no one else had in a long time. There was hair, dust, and sand everywhere. I vacuumed and dusted and was at peace with it. I didn’t want to make a fuss and was eager to just have a nice week with the kids and my mom. We had a lovely vacation honestly. I did start to notice a lot of “mosquito bites” towards the end of the week. We checked out Saturday. By Monday I was miserable with itchy red bumps all over. My baby girl had them on her arms and legs but my son and my mom had no bites (they slept in a different room all week). Tuesday I saw my dermatologist and was informed they were bed bug bites which typically don’t get itchy until days to weeks after you get bit! Had I known this I wouldn’t have already unpacked. This has been a nightmare. I’ve spent the last week throwing out thousands of dollars of belongings and spending more money on mattress covers, bed bug traps, and cleaning. I can’t sleep. I feel them biting me all night long. My kids have no toys anymore and they cry and beg me to play with them while I’m cleaning. It’s tough. I hate to be difficult but honestly I will never book through VRBO again.
Megan M.
Aufenthalt von 7 Nächten im Juni 2022
