Vermieter-Kommentar: Hi Joseph. I'm sorry we did not meet your expectations. I need to respond to your complaints for the benefit of future renters. We were made aware of the AC unit, and plan to replace it. We have a cleaning service come after every renter, so we'll advise them of your non-specific comment. There's is no splinter danger with the handrail, but we'll double check. We feel our pictures accurately depict our property. We never advertised being able to hang clothes in the bedroom. You'll notice no closet in any of the images of the bedroom. We'll verify that the AC remote needs a new battery. Unfortunately if the previous renter doesn't inform us of an issue, small things like that can be overlooked. The mattress is 2-3 years old & comfortable for us. The bathroom sink is small, but the alternative is compromising leg room near the toilet. We will take your comments to heart as we continue to upgrade our property.