Claudia was great, and even let us check in early to save money on luggage storage. It is on the 4th floor, but the elevator is quick and convenient, even though it looks old. It is only about 5 minutes to line A on the metro and about 7 minutes to the main train station, but we gave the location 4 stars because it isn't too close to any major attractions. There is a street market daily right outside the door, so it was easy to get fruit for breakfast. All 3 bedrooms have air conditioning, and there are 3 showers, which makes getting everyone organized a lot easier. We would stay here again for sure.