Nikica was wonderful in her communication. There is a concierge on-site who was super helpful. The location of this studio is perfect for navigating the city, with close proximity to fabulous restaurants, shopping, and the opportunity to wander through one of the most beautiful cities in the world. The price is competitive, if not less than local hotels, and you can't beat it with the amenities. The studio is within a locked gate, so the security is great too (not that we ever felt unsafe in this neighborhood). I would recommend 100%!