6/10 – Okay
MJ L.
25. Sept. 2019
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Disappointed - Apartment Not As Advertised
This apartment is on a quiet street in a quaint town where there's some lovely restaurants, an excellent cafe and a wonderful gelato bar but the property itself is not as advertised. We were met at the gate by Carlo's sister and handed the keys to his apartment; we were not given any instructions on how to use the appliances, etc. nor were there any written ones provided. There were no maps or documentation about the local area, sites, or restaurants provided. The apartment was very clean and the kitchen had ample pots, dishes, and cutlery. However, one of the toilets had a broken flusher, the adjustable shower head in the master bathroom was loose and wouldn't stay in position, a handle was missing from the cupboard in the child's bedroom and the electrical cover in the kitchen wasn't secured to the wall. THERE WAS NO INTERNET. We could not find any network in the complex and were forced to patronize a local cafe in order to access the internet. This property advertised internet but it is not suitable for anyone needing online communication with employers, airlines, etc. There is one queen-size bed in the master bedroom, a double-size pull-out sofa in the living room, and two child-sized beds in the second bedroom. This property advertises that it sleeps 8 but it is not even suitable for 4 adults. We had to contact Carlo for sheets to put on the pullout couch because only the master bedroom and one of the small child's beds had been made up. We had to request a tea towel. One dishwasher tablet was provided for our week-long stay, and the remains of a toilet roll was left in each bathroom. We had to purchase dish-washing liquid, toilet paper, and hand soap. There were no instructions regarding check-out.
MJ L.
Aufenthalt von 6 Nächten im August 2019
