Rating Details:

The property manager was very helpful.

The vacation rental was somewhat dirty.

I was more than happy with the location.

I was somewhat dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

We've rented a house in Sunriver for the past 4 summers. We need a house that sleeps 10 and we usually rent through mountain resort properties, however this year they did not have a house large enough for us with AC. Sunset Lodging was very helpful and welcoming. Checking in and out was a breeze and all staff that I spoke to was friendly. This however did not make up for the house we rented. Upon checking in we noticed the back deck was completely warped and the bench was falling apart, unacceptable especially because we had 3 young children in the house. I called Sunset and a maintenance worker was sent out within a couple of hours just to tell us it would have to be contracted out and there wasn't much he could do other than agree with us that the house needed a bunch of work. He was able to fix the two broken shower heads and towel hooks while there. While I understand why he couldn't fix it, it should have been noticed well before our check in. We weren't even offered a temporary fix, instead he just took the loose boards and laid them on the deck next to the bench, exposing the rusty nails and leaving a gaping hole in the bench. The house itself has potential to be a great house. Plenty of space for 10 people, kitchen fully stocked and in a nice quiet circle. This however does not make up for the dirty house. The walls were disgustingly dirty, floors unswept, crusted urine around the base of toilets, game cabinet/behind couch was full of trash, cards all over the house and the rugs were disgusting. The bathroom rugs were so dingy and the living room rug was covered in stains. Overall I would not suggest this house unless you confirm they made some updates/deep cleaned. For how much we spent for 7 days, even with the discounts it was too much. We did enjoy our vacation despite all the problems with the house, sunriver is a beautiful place and we spent most of our time outdoors.