Porto Santo Stefano: Ferienwohnung - Porto Santo Stefano

Thank you for your comments! Ciao ciao

We are very disappointed by this review, we always put a lot of effort into giving our guests a place where they can have a good time with friends and family. We gladly accept comments and suggestions because there is always room for improvement, but we think that most of the reported issues in this review are not accurate at all, as confirmed by the many reviews we have had over the years. The problem with the electricity was completely out of our control. The area of Monte Argentario suffered severe problems with electricity throughout the summer, entire towns had black outs which created problems for large numbers of people. This summer was the first time this happened. We'll do better next time.

Thank you, the view of the Giglio still takes our breath away after all these years!

Thank you.

Thank you, we hope to have you here again.

Thank you for your review, we are happy to know that you spent a nice holiday at our house. We appreciate your comments, as we always welcome the opportunity to improve. However, we would like to respond honestly to them here below. We are aware that the kitchen needs to be updated, and will be renovating it so that it will be ready before next summer, 2016. However, we feel that we advertised our property honestly, and in fact from the pictures it is clear that the kitchen is not fancy or brand new. For us it is important that guests have a clear idea of what our property is like before they come, so that they don’t expect anything different from what it is. We are confused about your comment regarding the cleanliness of the apartment, as you did not mention it when you were here. We spoke in person twice on your arrival day, as we had to return in the evening (your son had turned off the water switch in the garden, leaving you without water, so we came back to turn it back on and make sure everything was ok). We always put a lot of effort in giving our guests a spotless house and we have never had complaints about it, so we wish you had mentioned it to us when could have corrected the situation! Every year we hire a professional company for pest control maintenance, mostly for mosquitoes. Unfortunately the problem with ants is only resolvable by not leaving open food around in the kitchen and in the dining area. Every place with a garden and access to the outside has to deal with ants on a daily basis and unless our guests pay attention to food, there is a limit to what we can do about it. Regarding the price, in high season it costs less then 50 euros per person per day. We believe this is very reasonable for a property with 3 bedrooms, 3 bathrooms, garden, panoramic terrace, beautiful sea view, and free bus shuttle to the beach in Tuscany.

Grazie per i commenti positivi sulla nostra casa, vi aspettiamo in estate!