7 Schlafzimmer6 BadezimmerPlatz für 32 Gäste306.6 m²
Beliebte Annehmlichkeiten
Whirlpool
Parkplätze verfügbar
Wäschetrockner
Waschmaschine
Außenbereich
Klimaanlage
Lerne die Gegend kennen
Sevierville, TN
Dollywood
Place, Dollywood
18 Autominuten
Dolly Parton's Stampede Dinner Attraction
Place, Dolly Parton's Stampede Dinner Attraction
19 Autominuten
Island at Pigeon Forge
Place, Island at Pigeon Forge
22 Autominuten
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
79 Autominuten
Zimmer und Betten
7 Schlafzimmer (Platz für 32 Personen)
Schlafzimmer 1
1 King-Bett und 1 Queen-Bett
Schlafzimmer 2
1 King-Bett und 1 Queen-Bett
Schlafzimmer 3
1 King-Bett und 1 Queen-Bett
Schlafzimmer 4
1 King-Bett und 1 Queen-Bett
Schlafzimmer 5
1 Queen-Bett
Schlafzimmer 6
1 King-Bett und 1 Queen-Bett
Schlafzimmer 7
1 King-Bett
Schlafzimmer 8
2 große Schlafsofas
Schlafzimmer 9
1 großes Schlafsofa
Schlafzimmer 10
1 großes Schlafsofa
6 Badezimmer
Badezimmer 1
Badewanne oder Dusche · Toilette
Badezimmer 2
Badewanne oder Dusche · Toilette
Badezimmer 3
Badewanne oder Dusche · Toilette
Badezimmer 4
Badewanne oder Dusche · Toilette
Badezimmer 5
Badewanne oder Dusche · Toilette
Badezimmer 6
Badewanne oder Dusche · Toilette
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Balkon
Separater Essbereich
Essbereich
Mehr zu dieser Unterkunft
7-Zimmer-Hütte - für 34 - Mountain View
Sie und 33 Ihrer engsten Freunde und Familie einen unvergesslichen Urlaub in Big Bear Lodge am Rande des Arts and Crafts Gemeinschaft gelegen genießen. Nur 20 Minuten zur Innenstadt Gatlinburg und Pigeon Forge Sie sind nur eine kurze Fahrt entfernt von allen Sehenswürdigkeiten. Das ist, wenn Sie sich langweilen spielen Pool, Kicker und Airhockey bekommen, während sie mit Freunden und Familie zu sammeln.
Entspannen Sie sich auf einem der vielen Decks und genießen Sie ein Bad im Whirlpool.
Sie betreten die mittlere Ebene dieser Kabine.
Schlafzimmer und Schlafarrangements: (UL = obere Ebene, ML = mittlere Ebene, LL = untere Ebene) UL Suite 1: Kingsize-Bett - 2 Personen UL Suite 1: Queensize-Bett - 2 Personen UL Suite 2: Kingsize-Bett - 2 Personen UL Suite 2: Queensize-Bett - 2 Personen UL-Spielzimmer: Queen Sleeper - 2 Personen UL-Spielzimmer: Queen Sleeper - 2 Personen ML Suite 1: Kingsize-Bett - 2 Personen ML Suite 1: Queen Bed - 2 Personen ML Suite 2: Kingsize-Bett - 2 Personen ML Suite 2: Queen Bed - 2 Personen ML Suite 3: Queen Bed - 2 Personen ML-Spielzimmer: Queen Sleeper - 2 Personen ML-Spielzimmer: Queen Sleeper - 2 Personen LL Suite 1: Kingsize-Bett - 2 Personen LL Suite 1: Queensize-Bett - 2 Personen LL Suite 2: Kingsize-Bett - 2 Personen LL Großes Zimmer: Queen Sleeper - 2 Schlafplätze
Lock
Schütze deine Zahlung – buche immer über FeWo-direkt
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Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Sevierville
Diese Ferienhütte in Sevierville liegt in der Nähe von Freizeitparks und in den Bergen. Titanic-Museum und Dolly Parton's Stampede Dinner Attraction sind Höhepunkte für kulturell interessierte Besucher, während die Region auch bekannt ist für Attraktionen wie Ripley's Aquarium of the Smokies und Dollywood. Du reist zusammen mit Kindern? Dann solltest du diese Attraktionen nicht verpassen: Dollywood's Splash Country und Anakeesta. Stürz dich beim Skifahren ins weiße Vergnügen und lass dir andere Wintersportarten wie Eislaufen nicht entgehen.
LeConte Center at Pigeon Forge - 20 Autominuten - 15.4 km
Island at Pigeon Forge - 22 Autominuten - 17.0 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 66 Fahrminuten
Restaurants
McDonald's - 14 Autominuten
Three Jimmy's Good Time Eatery - 14 Autominuten
Papa Leone's Pizzeria - 13 Autominuten
Split Rail Eats - 10 Autominuten
El Pollo Loco - 7 Autominuten
Häufig gestellte Fragen
Ist 7-Zimmer-Hütte - für 34 - Mountain View haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wann ist der Check-in bei 7-Zimmer-Hütte - für 34 - Mountain View?
Check-in ab: 15:00 Uhr.
Wann ist der Check-out bei 7-Zimmer-Hütte - für 34 - Mountain View?
Check-out ist um 10:00 Uhr.
Wo befindet sich 7-Zimmer-Hütte - für 34 - Mountain View?
Diese Ferienhütte für Familien liegt in den Bergen, nur 10 km entfernt von: Little Pigeon River, Chapel at Honeymoon Hills und Rocky Top Sports World. Ebenfalls in einem Umkreis von 15 km: Rocky Top Mountain Coaster und Parrot Mountain and Gardens.
Bewertungen
8,2
Sehr gut
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.Mehr erfahrenWird in einem neuen Fenster geöffnet
7,4/10
Sauberkeit
9,6/10
Check-in
8,8/10
Kommunikation
8,4/10
Lage
8,8/10
Genauigkeit des Onlineauftritts
63 von insgesamt 128 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
63
31 von insgesamt 128 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
31
17 von insgesamt 128 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
17
6 von insgesamt 128 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
6
11 von insgesamt 128 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
11
Bewertungen
10/10 – Hervorragend
Claudia a.
17. Aug. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Check was an easy process. The cabin was well equiped for the 14 of us. We had plenty of space. We had a good time. It was a great experience
Claudia a.
Aufenthalt von 6 Nächten im Juli 2025
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Benjamin G.
11. Aug. 2025
Quick getaway with family.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First I thought we were kind of far from everything but once I got a lay of the land it doesn’t seem far at all. The only real issue we had was we had to wait to check in a little longer than expected and a maintenance man was still there an hour and a half after we were originally supposed to check in. Then once we got settled we wanted to get in the jacuzzi but it wasn’t working properly. Maintenance did respond and fix the issue quickly. After that we really had no complaints. We had enough space, it was nice and cool. We had a good view of the mountains. It was an overall great experience.
Benjamin G.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
MONICA B.
6. Mai 2025
Easter vacation
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great, I received all the needed info. Prior to my arrival which made everything go smoothly.
MONICA B.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Joy P.
20. Nov. 2024
Big Bear Lodge Stay November 2024
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was very roomy and clean. The office and maintenance very helpful. The cabin is listed to house 30 plus people but there is very little comfortable seating on any of the levels for more than 3 or 4 people at one time. We took a family of 14 and we not able to be together except at the table while eating. The cabin beside played VERY LOUD music starting early morning until very late at night. This made our stay not very peaceful, but also was not the responsibility of our cabin company or owners. Overall, I would recommend this cabin and use it again.
Joy P.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Jesse B.
16. Okt. 2024
GREAT Place for a BIG Group! Amazing Views, plenty of fun!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented this house as we were hosting 20+ family members for our wedding in Gatlinburg, Tennessee. The house is 3 stories, and really is a great setup to accommodate big groups!There's a pool table & foosball table on the top floor (that was where the younger folks slept so they could play pool all night)A big projector screen on the middle floor (some of the older crowd enjoyed watching movies and TV on the projector and they were away from the noisy pool table, but also had a foosball table on the middle floor to use).And then the lower level had the kitchen and that was where the remainder of the older crowd slept as it was the furthest from the pool table. The kitchen was spacious and well equipped, the hot tub was BIG, and the house was really great overall. The dining table on the lower level is HUGE and accommodated everyone in our group. Washer & Dryer was a nice touch as well!All 3 levels had huge decks, and the view from the top level is AMAZING... seriously, AMAZING.Our only complaint would be the house needs a bit more furniture... just armchairs, or additional couches, as well as nightstands or end tables. The second floor has just one couch, which makes watching TV a bit of a bummer if more than 2-3 people want to watch something.The property was only about 17 minutes to Gatlinburg, 17 minutes to Pigeon Forge, and about 20 minutes to Sevierville. Great central location! The road up to the house is a little daunting for people who have never been on Tennessee mountain roads, but nobody made any errors in our group. It is a bit steep and has a couple turns that would definitely be a challenge in wet or icy conditions, but fortunately the weather was decent enough during our stay.If we ever had another big group gathering again, I would definitely lean toward booking this cabin. It really was an awesome experience.
Jesse B.
10/10 – Hervorragend
Mayra M.
16. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excelente
Esta cabaña está perfecta para familias grandes tiene todo lo que necesitas, bastante espacio. A nosotros nos encanto la recomendaría mil veces
Mayra M.
Aufenthalt von 8 Nächten im September 2024
10/10 – Hervorragend
Lori P.
11. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lori P.
Aufenthalt von 6 Nächten im Juni 2024
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Bijoy S.
1. März 2024
Great Stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great
Bijoy S.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
2/10 – Ungenügend
Keshanda H.
6. Feb. 2024
Horrible Night's Stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had NO heat at all. Called to report they sent someone out he told us it would be an hour before we felt a difference and have heat but to no avail we still had no heat. Called back but noone came back out to fix the unit. We stayed the night in a cold cabin with tempatures outside in the single digit. They moved us to a differen cabin the next day but our family couldn't enjoy our stay or even take showers and relax because it was so cold. The cabin itself was nice, lots of space, and was very clean. But the heating situation was horrible. ElksSprings refunded a few dollars and I do mean a few dollars for the inconvience of us freezing all night(there were 11 of us and after the refund was split up we all received $15) so yeah we were refunded a few dollars as to where I feel we should have been offered a free night's stay or at least half of the night's stay refunded. Even tho the cabin was nice I would not stay here again in the winter season.
Keshanda H.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Jessika C.
1. Jan. 2024
Big bear lodge
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall this was a nice cabin for our large family. The drive to get up to the cabin isn’t horrible, but probably isn’t for the faint of heart. It was off the beaten path, but pretty central to Gatlinburg and pigeon forge. It takes about a half hour to get anywhere, just because of how slow you have to drive on some of the roads. The only thing I could really complain about is that the mattresses are rock hard. That’s a big deterrent for my family and I, and we likely won’t stay at big bear lodge again, because of this.
Jessika C.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
6/10 – Okay
A guest from AUGUSTA, GA
12. Dez. 2023
Stay at Big Bear Lodge
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
During our stay, we experienced some difficulties with the heating and water. After two technicians came out, we were told that one of the units were frozen and this is why we did not have hot water or heat. We were in the cabin for about 16hrs with little to no heat or hot water. On Friday, around 10am it was fixed. However, Friday night around 12am, the cabin dropped back down to below 60 when it was below 40 outside. Due to the inconsistency of the temperature, my youngest child is now sick. Otherwise from the heating and hot water issue, we enjoyed our stay. Cabin was clean, in a central location, and the staff was eager and willing to help us during our stay.
A guest from AUGUSTA, GA
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
6/10 – Okay
Hope J.
27. Nov. 2023
Johnson’s in Gatlinburg
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice rental. Whenever issues came up they were very diligent in getting someone there to fix it. the internet/Wi-Fi never stayed connected and the tvs kept going out.
Hope J.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Patsy M.
5. Okt. 2023
Great Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time. The cabin was amazing. We really enjoyed ourselves. Everytime I needed to ask a question or need trash pickup they was fast responding. We just enjoyed the cabin so much. Everything you could possibly need was there. Thank you
Patsy M.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Curtis G.
26. Sept. 2023
Overall a good stay, but some issues.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This cabin is in a wonderful location, has a great view and is very pretty itself.The management company makes things easy and are very responsive to the customer before and during the stay.However, the cabin has some short comings.While it is listed as sleeping 32, while it is true you could sleep 32, the amenities of the cabin would not support it. The hot water heater was too small for my group of 12, so much that we thought the heater might had broken. Maintenance came out promptly to have a look, and let us know it was working but was nowhere near large enough and would get a note in to the owners to upgrade it (good luck future groups!).The other issue we had was a lack of seating on floors 2 and 3. It would be good to add in a few extra chairs.
Curtis G.
Aufenthalt von 7 Nächten im September 2023
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Frieda D.
7. Sept. 2023
It lived up to it's name! Bears appeared as we were leaving.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As we were loading our cars to leave, two bears decided to visit our trash cans, circle the house, and one groomed itself as we watched from the decks.Overall, we were happy with our stay, but if you are going to advertise that you can sleep 32, then you need to stock the kitchen accordingly. More silverware is needed. So are more, larger serving dishes and a decent can opener. We used a pocket knife! Also, I had 3 lukewarm showers and one warm shower. The water heaters need help.Be aware that the "main" level is NOT the ground level. If you need 3 bedrooms on the entry level, go somewhere else. What the website describes as the lower level is the entry level, main is the 2nd floor, and upper is the 3rd floor.The drive up to the cabin was a bit scary. Serious drop offs at the edge of a single lane road.With all that said, we thoroughly enjoyed our stay and particularly liked that the dining area and the living area were connected.
Frieda D.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Paul S.
16. Aug. 2023
KING WOMEN'S sOCCER
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Team retreat went well.
Paul S.
6/10 – Okay
Wen B.
12. Juni 2023
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Okay, but needs attention
Our biggest complaint was the mice! Mouse droppings in the kitchen drawers and on our first night, we watched one run across the kitchen counter. There was also what looked like a critter nest in the corner of one of the staircases. Ended up having to figure out where to store food so as not to wake up with mice having feasted. Called property management and they sent someone the next day, but the mice issue wasn't going to get addressed same day.
There isn't nearly enough seating for the number of guests this property can accommodate, which made the 2 main dining tables the only area to sit and congregate. All the other common areas had seating arrangements for 3 people max. Could have used a couple more couches on each floor! Windows were old and falling apart, no screens so couldn't open the windows. Some broken/missing window treatments, made privacy interesting on the first floor bedroom facing the balcony. Hot tub looked questionable and we didn't even both attempting. Plenty of towels and linens. Beds were relatively comfortable.
Location was decent, although the road getting to the house was very narrow with switchbacks. I would avoid it when dark or with snow.
Wen B.
Aufenthalt von 3 Nächten im Juni 2023
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Farag G.
8. Juni 2023
Tree Bear Cabana😊😊😊
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The climb to the lodge of luxury known as the Big Bear Lodge of the Elk Springs Resort was one of the great and brave endeavors. Big Bear, its beautifully luscious chestnut wood covered only partly by the tree of epic collaborated proportion. Each bear's lair is adorned with such majestic beauty fit for the type of experience awaiting pleasure full and manner full enjoyment. Thank you for the views built especially with someone like us in mind. That's the experience. That's the bare necessity for a weekend well-curated. We appreciate the 15% off future stays and more importantly, hope to get the chance to welcome us back into your home no matter the season. Thank you for the invitation to our stay downtown Anakeesa, there's more magic in the mountains than realized ever before.
Farag G.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Phillip B.
4. Mai 2023
Great stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was a great place to stay. We started off going to have about 32 people. It dropped down to about 22. Would have had plenty of room for the 32. The cabin was great looking. Had plenty of room on the inside. Had plenty of stuff for the kids to play around with. Everything was clean. The staff was very helpful. We just very much like to thank the ones that are in charge of this because they made our stay great.
Phillip B.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
2/10 – Ungenügend
Susan W.
18. Jan. 2023
Most rude service ever! Yep we're talking to you!
Rating Details:
The vacation rental was very dirty.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I almost feel like this is a continuation of wasting my time, but here we go again almost a month later. Quite literally the 20th attempt to get through to someone of how awful our first nights stay was and complete lack of guest service. We were told that check in was 3 and a slight delay because of weather. The cleaning crew never arrived after waiting until 5:30 our group of 29 was told to go have a nice dinner and get a hotel room at our expense. At the low end that would have been over $2,000 during Christmas time! After already paying in full the $5,090. You left no helpful options. Completely left 29 guests from 3 states out in the cold. We then suggested that we just clean it ourselves because this was a family reunion and we didn't want to be separated trying to make other accommodations. Not to mention all of the food that was purchased would go to waste. We spent all evening after being delayed to enter the cabin to clean. The roads were accessible as all of our party and neighbors were driving around. After staying up past 12 PM doing laundry we continued this into the next day. All the while trying to communicate with your office to rectify our frustration and huge inconvenience. Again the cleaning fee refund is not sufficient compensation! Your staff is rude and incompetent. Which made the experience even worse. Hanging up on guests when trying to resolve these matters and not responding to texts or messages is completely unprofessional! Again we are asking for a full refund of our first nights stay. Just the cleaning fee is ridiculous! We will never stay with E.S.R again and will make it known to everyone and anyone to not use your cabins. I'm sure this review will be disregarded along with the over 20 other calls, texts and messages too though.
Susan W.
10/10 – Hervorragend
aletha e.
8. Jan. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A freezing Christmas stay
Beautiful, ,love all the wood
, and the layout..Not enough seating.The wall hanging, and decorations are dated and faded and need to be replaced.No emergency heat , and the cabin stayed cold.
aletha e.
Aufenthalt von 4 Nächten im Dezember 2022
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Debbie G.
30. Dez. 2022
Some update need
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was ok the problem that we had was 3 spider and some floor need to be replaced in the kitchen. Some out side light in front of the cabin and new mattresses in all bedrooms.
Debbie G.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Carrie C.
7. Dez. 2022
Ladies Mountain Retreat
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We booked the cabin for a ladies weekend retreat. Location was about 25 minutes from Pigeon Forge and 25 minutes from Gatlinburg. The cabin was clean but needs more furniture. We enjoyed the hot tub and the mountain scenery.
Carrie C.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
10/10 – Hervorragend
Mike B.
17. Nov. 2022
GREAT FAMILY REUNION CABIN
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Having rented Big Bear Lodge sight unseen, we were a little nervous if it would accommodate 32 family members comfortably. IT WAS FANTASTIC! We all loved our 4-day stay and it made our Family Reunion perfect! We will be renting it for our next Family Reunion too!
Mike B.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.
8/10 – Gut
Karen R.
8. Aug. 2022
Mostly great stay
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house and location were great, but there were issues with the beds in each of the 6 rooms we used. New mattresses are needed in all of them. The cabin was also lacking in furniture. The movie room included one couch and that is it. We pulled in some rockers, but there were not enough rockers on even one of the three porches for all of us. With so many rooms, you would think there would be comfortable seating for the large group of 12 to gather somewhere. The top floor was the most homey and had an extra kitchen, which was nice. The jacuzzi had to be fixed and the water wasn't very hot at first, but the company was very good about quickly coming out and fixing both things and it worked well after that.
Karen R.
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