ROOMY HOUSE - PATIO - IN DER NÄHE VON STRAND & STADTZENTRUM & MEHR

Hope you will come back to see us. Thanks

Thank you David. Very happy you enjoyed your stay with us. We put a lot of time and effort into the remodeling so we appreciate you had such a great family time. Best wishes, Al

We watch guests from our back porch as you enjoy the fire pit, cornhole matches and or course music. You put together one of the best behaved groups we have hosted. Good clean fun for all of you without any excesses. We appreciate your stay and look forward to next time.

Thanks Dennis: You captured the essence of the house and area very nicely. We are trying to maintain the property as it was when it was built nearly 80 years ago while improving it in a variety of ways. You will be amazed at the large porch area if and when you return. I will have pictures up in a few months so you can view them if you like. Also, Will and I plan to make a really nice patio near the brick grill. He also wants to upgrade the shrubbery so that may happen too. We continue to enjoy improving this property for your enjoyment and our satisfaction. Thank for sharing your vacation time with us. Al

Thanks Mary: Very happy you liked our place. We continue to make improvements but strive to maintain the traditional beach atmosphere that many of our guest like. Love your dogs. Best wishes, Al

Thanks. The bug problem is grossly mistaken. We have never had bed bugs. Roaches are a continuing problem that we are on to with a regular extermination problem. All houses in this area have roaches from time to time, including my own house. Nice to have understanding guests like you but bed bugs - no. Thank you

Very sorry for your poor experience. Had you communicated even one of your complaints they could have been easily resolved. The guest apparently did not read anything on our VRBO. Had she/he done so they would not have expected sheets to be on the beds. We provide clean sheets for guests to make up their own beds. That way you can be sure they have not been slept on before. Yes, the bathtub is high and we are contemplating a renovation eliminating a tub and having only a shower. Your complaint about the electrical plugs being old is valid so I believe we will install new ones throughout. We appreciate honest appraisals and continuously try to do better. But the house is 70 years old so it will never provide luxury.

Sorry for your bad experience. We have had mostly 5 Star ratings. I'll take part of the blame but lay some at your feet. I live directly behind where you stayed and met you when you arrived. True, the TV had to be rebooted which I tried to do and offered to complete later in the day. I gave you the phone number of Time Warner and you agreed to call them. You also mentioned the water problem. It was not a leak but rather caulking around the drain which dripped a little when water was in the basin. I offered to clean that up but you said Oh, no you would take care of it. You did not communicate with me at all after that. If you had, I would have had my cleaning people re-do the cleaning which would have taken 2 hours at most. I cannot correct problems or address complaints unless you tell me about them. Why would you take two days out of your short stay here to do what we could have done in a few hours. Sorry you did not enjoy your stay but you need to learn to COMMUNICATE. You are much too nice but may let people take advantage of you even when they do not intend to do so. Our cleaning people usually do a very good job but of course some of our guests have higher standards than others. Sorry for your bad experience.

This was nearly 2 years ago. Since then we have made very substantial improvements in our HVAC system and many other things. Recent reviews reflect the present 2023 state of the property. Al

Hey, we appreciate the nice review.

Thanks Holden: This was a very nice group of young people. The guest detected an odor which we determined was due to the remains fish left in the refrigerator for probably more than one day. Our cleaning crew cleaned thee refrigerator before guests arrived but there was a lingering odor. We gave the guests two boxes of corn starch and promised a refund of $100 for loss of use. Very accommodating they used the lower level refrigerator for two days before using the upstairs one. We withheld $100 from previous guest to compensate. We appreciate guests keeping really smelly things out of the refrigerator and will assess damages for those who do. Loss of use by the next guest group is a very real damage as well as other things that require extraordinary cost for our cleaning and outside maintenance crews. We appreciate guests like Holden who were very understanding,

We are happy you enjoyed your recent stay in The Gallery. Great testimonial for a family with responsible teenagers who enjoy being together while younger and older folks are upstairs. We try to manage expectations since our house is a bit rustic. People who want luxury accommodations should not book with us. We are what we are and happy to accommodate people like you who enjoy kicking back for a short visit. Thanks a lot for your comments

Very happy we could accommodate you and your group and introduce you to Cherry Grove. We think it is the best "family beach" on the Grand Strand with properties ranging from modest to high end. Hope to see you again. Al

Thanks. We could not ask for a better review. We enjoy hosting folks like you. One team member has been with us 5 years and one for 3 years. Breaking in a new team member as we expand and he is doing a good while learning what we expect. They work hard to provide a good experience for our guests. Happy you had a great time. Al