Ferienhütte

„Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!

Fotogalerie von „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!

Außenbereich
Wohnbereich
Spielezimmer
Wohnbereich
Spielezimmer

Bewertungen

8,4 von 10.
Sehr gut
2 Schlafzimmer2 BadezimmerPlatz für 8 Gäste152.2 m²

Beliebte Annehmlichkeiten

  • Gemeinschaftspool
  • Eigener Whirlpool
  • Parkplätze auf dem Gelände verfügbar
  • Haustierfreundlich
  • Küche
  • Waschmaschine

Lerne die Gegend kennen

Auf Karte anzeigen
Sevierville, TN
  • Place, Waldens Creek
    ‪5 Autominuten‬
  • Place, Goats on the Roof
    ‪6 Autominuten‬
  • Place, Smoky Mountain Alpine Coaster
    ‪7 Autominuten‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 Autominuten‬

Zimmer und Betten

2 Schlafzimmer (Platz für 8 Personen)

Schlafzimmer 1

1 großes Schlafsofa

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

1 King-Bett

Schlafzimmer 4

1 großes Schlafsofa

2 Badezimmer

Badezimmer 1

Badezimmer 2

Weitere Räumlichkeiten

Terrasse oder Patio
Küche

Mehr zu dieser Unterkunft

„Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!

Haben Sie einen schelmischen Geist? Wie viel geniessen Sie ein wenig gutmütig Fehlverhalten? Dann ist „Moose-Behaving“ der ideale Urlaubsort für Sie und Ihre ganze Familie, auch der Familienhund ist willkommen. Mit luxuriösen Unterkünften für bis zu acht Personen bietet diese spektakuläre Pigeon Forge-Hütte in den Great Smoky Mountains unendlichen Komfort und Spaß für die gesamte Gruppe!

Die Decke in "Moose-Behaving" bietet eine offene und luftige Atmosphäre mit einem schönen Kamin in den großen Raum und Holzfußböden, um den Raum zu betonen. Machen Sie es sich vor dem 42? Plasma HDT Legen Sie einen Film in den Videorecorder oder DVD-Player und lehnen Sie sich einfach zurück. Nutzen Sie die voll ausgestattete Küche und den Grill auf der Terrasse. Sparen Sie Geld und Ihre Ernährung durch den Verzehr an!

Im Obergeschoss bietet das Spielezimmer Annehmlichkeiten für die ganze Familie, darunter: Billardtisch Airhockey Tischfußball Tischfußball und CD-Stereoanlage. Sie müssen nicht zu einer teuren Arkade fahren, denn Sie haben alles in Ihrer eigenen Kabine!

Beide Schlafzimmer in dieser Pigeon Forge Kabinen verfügen über einen Sat-TV mit Digitalrekordern und eigenem Bad und das luxuriöse Master-Suite verfügt über ein eigenes Bett Jacuzzi. Die Liste der erstklassigen Annehmlichkeiten ist noch nicht alles. Ihre private überdachte Terrasse bietet einen Whirlpool und Country-Rocker, damit Sie die herrliche Aussicht auf die frische Luft und die Ruhe der Smoky Mountains genießen k��nnen!

Das in Bear Creek Crossing Resort gelegene, gated Holiday Resort in Pigeon Forge "Moose-Behaving" ist leicht zu erreichen und liegt in Gehweite zu einem Innen- und Außenpool sowie einem Minigolfplatz. Außerdem sind Sie nur drei Meilen von den vielen Attraktionen von Pigeon Forge und Gatlinburg entfernt!

So lassen Sie den "Elch-Behaving" beginnen! Nur nicht sich selbst nicht bekommen in zu viel Mühe!

Gib zur Preisangabe die Daten an

Ausstattung

Whirlpool
Küche
Waschmaschine
Wäschetrockner
Haustierfreundlich
Kostenloses WLAN

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.

Zur Gegend

Sevierville

Diese Ferienhütte in Sevierville liegt in den Bergen. Die natürliche Schönheit der Region kannst du hier erleben: Great-Smoky-Mountains-Nationalpark und Douglas Lake. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: Titanic-Museum und Dollywood. Ripley's Aquarium of the Smokies und Dollywood's Splash Country – diese beiden Highlights vor Ort solltest du dir nicht entgehen lassen. Erlebe Wasserspaß pur beim Angeln ganz in der Nähe oder genieße einfach die Natur beim Wandern.
Karte
Sevierville, TN

In der Umgebung

  • Waldens Creek - 5 Autominuten - 5.4 km
  • Goats on the Roof - 6 Autominuten - 6.0 km
  • Smoky Mountain Alpine Coaster - 7 Autominuten - 7.6 km
  • Hollywood Wax Museum - 8 Autominuten - 4.3 km
  • Titanic-Museum - 8 Autominuten - 5.0 km

Fortbewegung vor Ort

  • Flughafen McGhee Tyson (TYS) – 51 Fahrminuten

Restaurants

  • ‪Sunliner Diner - ‬9 Autominuten
  • ‪Applewood Farmhouse Restaurant - ‬11 Autominuten
  • ‪Iron Forge Brewing - ‬12 Autominuten
  • ‪Apple Barn & Cider Mill - ‬11 Autominuten
  • ‪Wood Grill Buffet - ‬9 Autominuten

Häufig gestellte Fragen

Ist „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie! haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet ein Aufenthalt im „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!?

Gültig ab 23. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie! am 21. Mai 2026 beginnen bei 138 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!?

Check-out ist um 10:00 Uhr.

Wo befindet sich „Moose-Behaving“ ist der ideale Urlaubsort für Sie und Ihre ganze Familie!?

Dank der ausgezeichneten Lage in den Bergen ist diese Ferienhütte nur 4,3 km von Hollywood Wax Museum und 4,7 km von Titanic-Museum entfernt. Ebenfalls nur bis zu 5 km entfernt: Country Tonite Theatre und Christmas Place.

Bewertungen

8,4

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
59 von insgesamt 107 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
22 von insgesamt 107 Gästebewertungen haben eine Bewertung von 8 - Gut
17 von insgesamt 107 Gästebewertungen haben eine Bewertung von 6 - Okay
5 von insgesamt 107 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 von insgesamt 107 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,2/10

Sauberkeit

9,8/10

Check-in

9,0/10

Kommunikation

8,8/10

Lage

9,0/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Tricia A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Wedding

Great location - easy check in - nice cabin with fun entertaining amenities
Aufenthalt von 2 Nächten im November 2024
Antwort von VrboOwner am 11. Nov. 2024
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests’ vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come to stay with us again.
Verifizierte Bewertung

10/10 – Hervorragend

Joseph K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Vacation

Enjoy this stay, will be back
Aufenthalt von 3 Nächten im Oktober 2024
Antwort von VrboOwner am 17. Okt. 2024
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Verifizierte Bewertung

10/10 – Hervorragend

ronnie a.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family fun

We had a fun family vacation ever our dogs had a good time nice location easy to get to all the local hot spots we would recommend staying here fun for the whole family
Aufenthalt von 7 Nächten im Juni 2023
Antwort von VrboOwner am 31. Juli 2023
Thank you for taking the time to leave a review. Hope to see you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Jennifer M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Family Spot!

Exactly as advertised, perfect size for a group of 8. Fun game room for the kids, loved the hot tub on the deck overlooking the mountains, and a short walk to the pool and mini golf for the kids as well!
Aufenthalt von 3 Nächten im März 2023
Antwort von VrboOwner am 31. Juli 2023
Thank you for taking the time to leave a review we are pleased to see this was the perfect spot for your family getaway!
Verifizierte Bewertung

8/10 – Gut

Amy S.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Good cabin

We loved the cabin, good amenities, the beds were comfortable, the hot tub definitely needs upgrading, but the game room was a nice addition. We would likely stay here again, especially if the hot tub was replaced.
Aufenthalt von 2 Nächten im September 2021
Antwort von VrboOwner am 31. Juli 2023
Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future
Verifizierte Bewertung

8/10 – Gut

Wendy M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Moose-behaving

Cabin was very nice, beds/pillows were comfy. Hot tub needs replaced. Overall we had a fantastic time. Would stay there again.
Aufenthalt von 5 Nächten im April 2021
Antwort von VrboOwner am 31. Juli 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

Melissa B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Very relaxing place!

The only thing I would suggest is to invest in a new outdoor grill.
Aufenthalt von 2 Nächten im Juli 2020
Antwort von VrboOwner am 31. Juli 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

CAROLYN D.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Holiday get away

Great location, hot tub was great. Internet was down more than up. Called 1st day and response was great. Called 2nd day and no one responded.
Aufenthalt von 7 Nächten im Dezember 2024
Antwort von VrboOwner am 7. Jan. 2025
Thank you for your feedback. We're thrilled you enjoyed our location and hot tub! We apologize for the inconvenience with the internet. WiFi in the mountains can be challenging, especially during busy holiday periods when service slows due to high demand. We strive to address all concerns promptly, but we must prioritize emergencies first. We're sorry for any frustration this caused and appreciate your understanding. Our team aims to respond swiftly to all guest concerns and we're sorry we fell short on the second day. Your comfort is our top priority, and we’re committed to making your next stay seamless and enjoyable. We look forward to welcoming you back for an unforgettable experience.
Verifizierte Bewertung

10/10 – Hervorragend

stacy m.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Awesome!

We’ve done a number of VRBO vacation rentals before and this was by far the best. The cabin, location and experience was better than I expected! Nothing to even remotely bring up as a potential negative. Great trip, will definitely consider again!
Aufenthalt von 6 Nächten im August 2019
Antwort von VrboOwner am 31. Juli 2023
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verifizierte Bewertung

10/10 – Hervorragend

Jerry W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Excellent

Good
Aufenthalt von 2 Nächten im November 2023
Antwort von VrboOwner am 7. Dez. 2023
Hope to see you again soon!
Archivierte Bewertung

10/10 – Hervorragend

Tracy B.

Great Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautifully decorated cabin with lots of special touches that made it an even better stay. Cabin was clean and we loved the fact it was nestled a little off the main strip. Perfect get-away
Aufenthalt von 2 Nächten im Juni 2016
Antwort von VrboOwner am 31. Juli 2023
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Archivierte Bewertung

10/10 – Hervorragend

MOOSE-BEHAVING

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cabin, Great location,and most of all we had a Great time, thank everyone @ eden crest.
Antwort von VrboOwner am 31. Juli 2023
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Verifizierte Bewertung

8/10 – Gut

Melinda W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location

This cabin was perfect for our family and loved that it was pet friendly. Less than a 10 min trip to area shopping malls and restaurants. Our only complaint was the beds. We love a firmer mattress and these were very soft and uncomfortable.Other than that we would definitely stay here again.
Aufenthalt von 4 Nächten im Juni 2019
Antwort von VrboOwner am 31. Juli 2023
Thank you for choosing to stay with us. We hope to see you again in the future. Hopefully we can find you cabin that has a firmer mattress so that you love everything about your stay.
Verifizierte Bewertung

10/10 – Hervorragend

blaine s.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Surprise 50th Birthday Weekend

This property was great for a surprise birthday weekend! The location is close enough to the parkway to enjoy all the shopping and restaurants yet far enough away to enjoy the mountain feel. The cabin itself was perfect for our family and dogs. The property managers were very responsive and answered all of our questions in a timely manner. All of the games in the loft are an added benefit in addition to the sauna. I would stay here again!
Aufenthalt von 2 Nächten im November 2021
Antwort von VrboOwner am 21. Juli 2023
Mr. Starnes: Thank you for taking the time to give us your review and we are so happy that you had a great time and that you found everything to be in order for your stay. Wow, sounds like a really nice 50th Birthday! Please be sure to call us when you are ready to come back to the area. We would love to pass on the returning guest discount to you. Happy Holidays!
Bewertung von einer Partner-Website

10/10 – Hervorragend

You won't be disappointed

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First time we vacationed in the Smokey's mountains will most definitely stay next season ..had a very relaxing time in this cabin, had everything you will need in the kitchen..game room was entertaining.
Antwort von VrboOwner am 31. Juli 2023
We are so glad to hear that you enjoyed your stay with Eden Crest. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verifizierte Bewertung

10/10 – Hervorragend

Kim J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing!!!

Our experience was amazing! We were a little disappointed when we bought a bunch of meat to cook on our grill and came back to the cabin, realizing we had no propane for the grill. We contacted management and it was refilled the next day. Overall our stay was amazing with the hot tub, game room, and all of the attractions near by to see. Definitely worth the stay!!!
Aufenthalt von 5 Nächten im März 2023
Antwort von VrboOwner am 31. Juli 2023
Thank you for taking the time to leave a review we appreciate the feedback. We hope to see you again soon!
Archivierte Bewertung

8/10 – Gut

MooseBehavin

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The carpet was very dirty if it was clean I would have enjoyed our stay more
Antwort von VrboOwner am 31. Juli 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Verifizierte Bewertung

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful Cabin

The cabin was wonderful! I will say, cell service is spotty but the landline in the cabin was helpful! In addition to the cabin being clean and exactly as described, the staff went above and beyond to locate my son's switch that he left there. We didn't even realize it was gone until 10 days after we left, and when I reached out to the staff they located it and shipped it back to me. They truly went above and beyond! Great location if you want easy access to pigeon forge as well. This cabin was great for two families, and had a great layout for the kids.
Aufenthalt von 2 Nächten im April 2024
Antwort von VrboOwner am 17. Mai 2024
It's fantastic to hear that you had a wonderful experience at the cabin! We're glad that despite the spotty cell service, the landline came in handy, and the staff went above and beyond to assist you with retrieving your son's switch. Providing excellent customer service and ensuring our guests have a seamless experience is always our priority. The convenient location for accessing Pigeon Forge is definitely a plus, and we're thrilled that the layout of the cabin worked well for two families and was enjoyable for the kids. If you ever find yourselves planning another trip to the area, we'd love to host you again for another great stay!
Verifizierte Bewertung

8/10 – Gut

Timothy C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Christmas Family Vacation

3 night stay for annual Christmas family vacation. Location was great. Have stayed in bear crossing before. Love the gated community for security. Cabin was good. Could use a little more Christmas decor. The decorations were lacking compared to other surrounding cabins. Cabin had all the amenities needed. TV in living room is in desperate need of replacing. I know tv isn’t that important on vacation but morning and evening sitting around with family and daughter, would have been nice to actually see the screen when watching Christmas movies. All in all good trip. Woukd stay again.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von VrboOwner am 31. Juli 2023
We are pleased to see you enjoyed your stay. Hope to see you again soon!
Verifizierte Bewertung

8/10 – Gut

Nick N.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Mountain Getaway Success

This property was great for our needs! We brought our 2 little girls (both under 3), and golden retriever for a few nights. Nice community, although can get a bit loud at night as houses are close together. Porch was awesome, as it was closed in all around. Hot Tub was awesome - we had read a few reviews it didn't work for guests - but we had no problem. Direct TV was was awesome...internet a bit slow but who cares, you are relaxing away from it all. House is ideal for a small family who needs two rooms. Kitchen is basic, upstairs loft is perfect for young kids who want some independence. Overall the property is a short 10 min drive from Pigeon Forge, and an easy 25 min from Gatlinburg. Nice to have the putt putt and pool on site for activities as well. Highly recommend you book for your next vacation =)
Aufenthalt von 3 Nächten im Mai 2021
Antwort von VrboOwner am 31. Juli 2023
We are so glad to hear that you enjoyed your recent stay at Moose Behaving. Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Archivierte Bewertung

2/10 – Ungenügend

Patti B.

Very unprofessional don't have a wedding here

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The staff is very uncaring about your traveling distance, very rude. Finally had to get mgr. involved after we had to wait an he to get in room. The night before our last day they locked us out of our cabin the the cold 20 degrees in the dark. They made us walk through mud for a wedding. They should have laid runners down. Never stay there again. Very unwelcoming
Antwort von VrboOwner am 31. Juli 2023
Patricia, Thank you so much for the opportunity to serve your family during your period of celebration when two lives become one. We appreciate all guest reviews as they enable us to know where we succeed and where we can make improvements. We strive to provide each one of our guests with the absolute best customer service possible and are constantly reviewing calls, coaching and training our team. All of our guest issues are taken extremely seriously and are thoroughly researched. While our check-in process begins after 4PM, our team makes every attempt to check guests in as early as possible. We of course cannot guarantee an early check-in but in your instance our records show that our Guest Relations Manager contacted your party and checked you in early at 3:09P.M. Our outside vendor reports, and internal phone call logs have verified that there were no key code changes or disruptions that would have interrupted your stay, and there are no call recordings from you to inform us that the key code was not working. It appears that whatever issues you were having must have rectified themselves since we have no calls or record of you needing a replacement door code. We were thrilled that we were able to facilitate the uniqueness and charm that an outdoor wedding in the Smoky Mountains can provide. While unfortunately we are unable to control the weather, our maintenance staff did in fact provide carpeted runners that covered the small area of mud that led to the covered bridge where the ceremony was held. We are sorry that you did not fully enjoy your stay. Our team welcomes all guest to come and visit us and experience all of the charm that only the Smoky Mountains can provide.
Verifizierte Bewertung

6/10 – Okay

Steve G.

Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Clean Cabin, Loud Neighborhood, Slow Internet

The house was very clean. Plenty of towels and seating. The house itself was great. But the location was not great. As someone else mentioned, the cabin is in a "cabin neighborhood" and even though we were there during the slow time of the year, you would have thought we were at Panama City Beach during spring break. Lots of parties from multiple cabins in all directions. It doesn't help that there is a large cabin across the road that had 14 cars and about 40 people staying there. I went there to work, but the free internet they provide was slow at only 2Mbs. No streaming or smart TV's. You get some Verizon service. This could be great if you want your kids to unplug for a while. Again, the cabin was clean. So if the other stuff doesn't concern you, give it a shot.
Aufenthalt von 5 Nächten im Dezember 2020
Antwort von VrboOwner am 31. Juli 2023
It saddens us to hear about the noise disturbance. We are sorry that your neighbors were so disrespectful. Typically most guests are courteous of their neighbors. In the future if you ever have an issue with noisy neighbors we would encourage you to call the police. While we cannot do anything to address other cabin rental company guests the police authority is far greater than any management company is in these types of situations. Wifi is a challenge here in the mountains and is slower than what most of our guests are used to at home. We are truly sorry for any inconveniences you experienced and look forward to seeing you again soon for a far more peaceful and enjoyable stay!
Verifizierte Bewertung

6/10 – Okay

Jason C.

Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation

Cabin pros-cons

The cabin was nice and clean but the dishwasher didn’t properly wash (it wasn’t releasing the soap like it’s supposed to), the hot tub didn’t work for 2 out of the 3 days we were there, the sauna had no lights in it so it couldn’t be used after dark, it’s a good family cabin but had some issues that need to be fixed. I called the office 3 times only to receive 1 call back and still not get the info to fix the hot tub till 8am the next morning which was our checkout day because “a ticket had to be put in” and check out time is at 10 so we didn’t get to use it.
Aufenthalt von 3 Nächten im März 2021
Antwort von VrboOwner am 31. Juli 2023
We appreciate you taking the time out of your busy day to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We apologize for the issues you experienced and they will be addressed. We hope that next time will be better.
Archivierte Bewertung

6/10 – Okay

Moose-behaving

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our rental experience was a B-. The unit was mostly clean although we found some dirty socks in the couch cushions. Also, there is black mold growing behind the toilet in the master bathroom. There was no propane in the tank to use with the gas grill which we found out after we bought and prepared food to grill. Most frustrating was when we had to leave the pool with no notice on Saturday afternoon because of a wedding occurring on the lawn. Getting kids ready and getting down to the pool is no small feat. Please let guests know with plenty of notice of these events which are planned far in advance. On a positive note, the furniture was great, the game room upstairs was awesome!
Antwort von VrboOwner am 31. Juli 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Verifizierte Bewertung

2/10 – Ungenügend

William G.

Gut: Sauberkeit
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts

HORRIBLE HOUSE AND EXPERIENCE

This was the 97th house we have rented worldwide and the worst. No one should have to experience what we did. There were 17 big things wrong and I am glad to share the list if wanted. They had a 2 month warning that the living rm TV was bad and did nothing. We requested it be fixed before we arrived and nothing. The biggest problem was NO INSTRUCTION or welcome book, the fireplace didn't work, the water was shut off to the refrieg and ice maker, the furnace wasn't calibrated - set to 72 degrees and woke up at 80 degrees. Called 7 times for help to a call center and talked with 7 different people. 18 1/2 hrs later, help came. He pulled the refrieg out and the water had been shut off, the tv was beyond hope, he searched for 10 minutes to get the fireplace on, each room tv had been shut off manually, the guest bed was so broken on one side, you slid off the bed and had to put towels under it, we all woke up sweating in the heat gone amok, outside light was burned out had to use flashlight to punch in the numbers. Eden tried to replace the house that didn't meet our requirements of 2 kings, 2 baths, and NO STEPS. They offered us one with a king, a queen and 20 steps. We finally had to pack up and move to a Hampton Inn. Keep in mind we are seniors in our 80's and were there to celebrate A 64th anniversary. This was an absolute nightmare and we hope to keep someone else from experiencing this. We spent one whole day waiting for help, packing up and finding a motel. HORRIBLE
Aufenthalt von 3 Nächten im Januar 2023
Antwort von VrboOwner am 31. Juli 2023
Thank you for taking the time to leave a review we hate to hear you did not enjoy your stay. We do try and repair any issues reported to us but some things are out of our control.

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