Royale Blue | 3 SZ | Schläft 8 | Disney | Resort

hank you so much for the wonderful 5-star review! We’re thrilled to hear you found the condo spotless, comfortable, and well-appointed for your stay. The convenient location near Disney and everything Orlando has to offer, while still being in a quiet and relaxing community, is something we really love about this property. We’re also glad you had a chance to enjoy the pool! The best compliment we can receive is hearing that a guest wants to come back. Thank you for choosing to stay with us, and we look forward to welcoming you back for another Florida vacation!

Thank you so much for the wonderful review! We’re thrilled to hear everything was exactly as expected and that the location and amenities worked perfectly for your stay. We’d be happy to welcome you back anytime—looking forward to hosting you again!

Thank you so much for your kind words! We're delighted to hear that you enjoyed the convenient location and found the unit clean and well stocked. It was a pleasure hosting you, and we look forward to welcoming you back for your next stay!

Thank you for your review! We're so glad you had a great time at the soccer tournament and that we could assist you with the issue. We always strive to provide prompt communication and ensure a smooth stay for our guests. We'd love to host you again in the future!

Dear Teresa, Thank you for taking the time to share your feedback. I’m glad to hear that your check-in process went smoothly, though I’m truly sorry to learn that your stay didn’t meet expectations. This isn’t the experience we aim to provide, as we take great pride in maintaining a clean and comfortable environment—something many of our guests frequently highlight. I’ve addressed your concerns with our cleaning team to ensure extra attention is given to the areas you mentioned. Regarding the sleeper sofa and mattress, we receive nothing but glowing reviews on how comfortable our sofa and beds are. We will be reviewing these items to see if replacements or updates are needed. We truly appreciate your input, as it helps us improve. The house is always clean, our cleaning team is very thorough on their job. We have never had a complaint before regarding dirty floors or mold. While the resort’s pool heating is managed by the HOA, I understand how frustrating the inconsistency must have been. When the weather is really cold out which is was during your stay, there is only so much the heaters can keep up with during those cold times. It is a very large body of water to keep warm. I’ll be sure to pass this feedback along to them as well. Thank you again for your comments, and I hope you’ll consider staying with us in the future so we can provide the exceptional experience we’re known for. Warm regards, Trevor Sunscape Vacation Rentals