Twin Fawns - EV #3417

SkyRun Rocky Mountain would be thrilled to host you again anytime!

It is wonderful to hear you enjoyed your stay and seeing the wildlife. Come back and see us soon! SkyRun Rocky Mountain National Park

Thank you so much for taking the time to share your feedback with us! Our property is a very old, historic home with a lot of unique character, which means our doorway heights vary quite a bit throughout the space. To help future taller guests visualize the layout, the clearance includes 7’ for the laundry room, 6’7” for the bedroom, 6’4” for the front and bathroom doors, 6’2” for the kitchen, and 6’0” for the living room. Regarding the odor, moisture and odor issues are generally rare here in Colorado's wonderfully dry climate, but we are so incredibly sorry it impacted your comfort. Learning about these things only after a guest has already left makes it very hard for us to correct the situation during your time with us. We truly wish you had contacted us during your stay to give us a chance to remedy the issue. If we had known there was a problem, it would have been addressed immediately, or we would have gladly moved you to another one of our homes. We wish you nothing but the best on all of your future travels!

Matthew, thanks so much for your review! We are so happy you enjoyed this family friendly home! We hope you will come back and stay with us again at SkyRun Rocky Mountain!

Eileen, this pretty home is one of our newest listings. One week ago, we added curtains to the main bedroom, after we had several kind requests from guests recommending those be added. No one has reported any other issues with this home, but after seeing your review, we will be checking and adding all new flatware and pans. We will contact the lovely owner of this quaint, older Estes Park home and ask if she would like to add a garbage disposal. Many of the older cabins in Estes Park do not have them, but we are happy to accommodate when we can. There have been no reports of elevation issues or issues with the flagstones, but we will send our truly stellar maintenance team over and make sure everything is safe and secure. In our listings, we do clearly state that we provide a "starter pack of supplies." We happily bring guests more goods though, whenever requested. When you called our after hours emergency number upset about an ironing board, we had one to you immediately and we would do the same on any other issues, given the chance. Most of these homes are on sensitive septic systems and we try to purchase good quality septic safe toilet paper. We also have an outstanding cleaning team. They get rave reviews from our guests. I saw the photo of the bedroom lamp that you sent us. Someone had left a small washcloth on the top. I am assuming they laid it there when cleaning and missed it. I know that was troubling and am very sorry our team missed that during our inspections.

We're so glad you had an enjoyable and comfortable stay and found our team helpful and responsive! We truly appreciate the recommendation and hope to welcome you back soon! SkyRun Rocky Mountain

We would be happy to host you again anytime! SkyRun Rocky Mountain National Park

We are thrilled the cabin was perfect for your family! We would be happy to host you again! SkyRun Rocky Mountain National Park

Hi Kim! Thanks so much for your review and feedback! So happy that everything was clean and well stocked! We loved hosting you! There is actually another way to walk to town that does not require going down that steep grade! If you walk through the neighborhood to Highway 7, downtown is about a mile away and you avoid that steep drop into town. We sincerely apologize about the new dishwasher. We got that error code fixed and it is working perfectly now. So very sorry for any inconvenience that caused! We spoke with the owner and have purchased curtains for that back bedroom! We appreciate that feedback! We hope to see you again soon in Estes Park!