Whistler - The Aspens 262

Hi Erin, thank you for taking the time to share your feedback! We’re glad to hear you enjoyed your stay and found the room suitable. It’s great to know you liked the pool area as well. I’m sorry the gym did not meet your expectations. We appreciate you bringing this to our attention, and I’ve shared your feedback with our local team for review. Thank you again for your input, and we hope to welcome you back in the future.

Marc, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We hope to host you for another great vacation in the future.

Thank you for your review, Carole, we're glad the location of the home served you well. Thank you for sharing your feedback and bringing some items to our attention privately that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again.

Thank you for your review, we appreciate you taking the time to share this feedback with us. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24-hour Guest Service line to alert us to issues with cleanliness while in the home so that we can promptly rectify the situation. We hope to have the opportunity to impress you in the future.

Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that you found the unit comfortable, clean, and well-stocked with essentials. It's great to know you enjoyed the easy access to the outdoor hot tubs and heated pool, they truly make for a relaxing experience. We appreciate your note about the jets in the tubs and your helpful recommendation to bring a robe for the cooler weather. Your insights are valuable and will certainly help future guests prepare for their stay. Thanks again for choosing to stay with us. We hope to welcome you back soon for another enjoyable visit.

Thank you for staying with us, Vanessa. We are so happy to hear you enjoyed your time in this home. Thank you for letting us know there is room for improvement. We always appreciate feedback on how to make our guests stay more comfortable and will pass your suggestion to our local team for consideration. We hope to host you for another pleasant stay in the future!

Thank you for your feedback, Patrick. We will pass your suggestions regarding upgrades to the owner for consideration. We hope we can host you again!

Hi, Jill! We appreciate your feedback and are glad to hear you would be happy to return. A new frying pan has been purchased, and we will discuss the sofa bed with the homeowner. Thank you for choosing Vacasa!