Unfortunately, this was a very disappointing stay, and I would not recommend this property to anyone visiting the Chicago area.To start, the home was not particularly clean, and there were bugs throughout the property. On top of that, the overall experience with the homeowner and property management was incredibly frustrating.Upon arrival, the digital keypad wasn't working. We were told someone would come out to fix it the following day. Someone eventually showed up while we were out, but rather than actually repairing the keypad, they simply left batteries for us to replace ourselves. This wasn't a straightforward battery swap, as it required tools.Later, when we experienced an issue with being locked out of the property, the response was even more disappointing. Rather than offering any meaningful assistance or taking responsibility for the faulty keypad, we were essentially told it was our fault and that we needed to figure it out ourselves. The only solution offered was to send a locksmith at our expense. After several frustrating hours, we eventually managed to get back inside on our own.Throughout the stay, the homeowner seemed completely disengaged and deferred all communication to the property manager, who was equally unhelpful. There was very little accountability, urgency, or genuine concern for our experience as guests. I would strongly recommend looking elsewhere if you're planning to stay in this area.