2/10 – Ungenügend
Alexx Z.
13. März 2022
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Unclean, unkept, Extremely Disappointed - Look Elsewhere!
My wife and stayed here for what was supposed to be a relaxing vacation to enjoy S. Florida weather in March. Condo looks beautiful in online pictures, but was far from it in person. Rarely is the condition of the housing bad enough to ruin a vacation, but this was truly that bad.
The floors were disgusting. Not sure when the last time they were cleaned. We quickly got used to wearing socks and flip flops around inside because the floor would turn clean, fresh out of shower feet black after a short walk around inside. The carpeting was heavily stained and sticky. I am not a squimish guy, but these floors were so gross I just wore socks while in doors all the time.
The bed sheets had dirt or sand in them, clearly had not been changed from previous guests. The bed was extremely uncomfortable and sagged weird. We didn’t realize until the last day why, the wood slates that hold the mattress up as part of the bed frame were broke and replaced with a cinder block! That’s right, a cinder block was placed under the bed to hold the slates and mattress up.
Garbage had not been taken out from last guest and garbage can was broke. It was one of those step to open cans, but the step was missing so you had to pry the lid open with your fingers each time or if you were brave enough, you could step on the exposed chunk of metal that was sticking out where the step used to be.
Almost none of the “amenities” listed available online were actually there. No coffee nor coffee add-ons, no dish soap, no dishwasher detergent, no “assorted cooking spices”. All were listed as available, none were actually present. Not a huge deal, but also not fun to find that out when you actually need those items.
The code to gain access to the covered parking didn’t work and the proximity fob to access the elevator didn’t work. The Wi-Fi slowed to a crawl on Friday when we could tell others were arriving in other units. The remotes for the two ceiling fans on the patio were broke, rendering them useless.
This place had the cleanliness and maintenance of a frat house. I’m truly disappointed with our stay and feel we wasted our money here. I will be reporting them to VRBO in hopes they can take some action and others will be spared the experience we had. I have pictures to back up these claims, but I’m not sure if I can post them or not. A no name motel would have been a better option than this dump.
Alexx Z.
Aufenthalt von 4 Nächten im März 2022
