2/10 – Ungenügend
Skyler L.
18. Juli 2025
Once Our Go-To Spot, But No Longer Feels Welcoming
We’ve stayed at the Hale Mahina Beach Resort in different units several times over the past 7 years and always had a great experience—until this most recent trip. Sadly, it no longer feels like the welcoming, family-friendly place we used to love.The condo itself was just as described—clean, well-stocked, and comfortable. But the overall atmosphere was uncomfortable due to the way we were treated by the property manager. Despite being respectful and considerate, we were repeatedly singled out. Any noise above a quiet conversation seemed to be an issue. The “no one under 14 in the spa” rule was strictly enforced—even when kids were simply sitting quietly with parents—which felt unnecessarily harsh for a vacation property advertised as family-friendly.To make matters worse, there’s a security camera pointed directly at the spa that appears to be used for enforcement. It felt invasive. As a paying guest, I expect to feel welcomed and able to enjoy the amenities—not constantly monitored and policed.At one point, we were approached about noise that wasn’t even coming from us. The family who was making noise wasn’t being disrespectful or disruptive—just kids being kids. When we calmly explained that, the property manager didn’t address the actual group responsible. He only became apologetic after seeing how upset my family was and after we pointed out he was mistaken.After just 3 days in to our 8 days reservation, we felt so uncomfortable that we decided to leave early and
Skyler L.
Aufenthalt von 8 Nächten im Juli 2025




































