Hundefreundliches Haus mit Meerblick, ein Block zum Strand

Thanks for choosing Bayocean Retreat for your coastal getaway. We're glad the setting let you enjoy the ocean sounds and easy access to nearby towns, beaches and trails, and that the space worked well for your dogs. We appreciate the note about the home's vintage character — we balance preserving that charm with ongoing updates to keep things comfortable. We’d love to welcome you back for another relaxing stay on the coast.

Thanks for letting us know about your arrival experience. We’re sorry the access code didn’t work on arrival, and we’re glad our team could assist by phone to get you inside. We’ve reviewed the lock system and updated the code verification and arrival instructions so future guests have a smoother check-in. We hope the rest of your time at Bayocean Retreat felt like the relaxing beach stay we intend and that you’ll visit again.

Thank you for sharing your feedback, Steve. We’re very sorry that the home’s condition and the arrival experience did not meet the standard you expected, particularly after a long drive. We understand your concerns regarding the cleanliness, entry process, exterior upkeep, and the condition of some areas of the home, and we appreciate you taking the time to document them for us. We’re also grateful for your kind words about Tiffany and her assistance in helping resolve the situation. Since you chose to leave shortly after arrival, we provided a full refund, and we are reviewing the items you identified with our local team so they can be addressed appropriately.

Alyssa, thank you for the fantastic five-star rating! We’re so glad Bayocean Retreat met your expectations — creating a relaxing, memorable stay is what our team strives for. We hope to welcome you back to the coast soon.